Supervisor Wimbledon

SushiDog Ltd; Wimbledon; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Free Gym membership

Healthcare Support

Extra holidays on top of 28 days

Extra holiday day on your birthday

Paid Sabbatical month after 5 years of

Social company events

Stint - Pay (withdraw up to half your

Free Meal when on shift and up to 70%

Job summary

SushiDog Ltd is looking for a capable shift leader to supervise daily operations at our Westfield London kiosk. You will oversee a fast-paced team, ensure quality service, and keep the dining area welcoming and efficient for customers.

In this role you will train staff, handle customer inquiries, and contribute to a positive, can-do team culture. Competitive bonuses and progression opportunities are available.

Qualifications

• Outstanding communication skills.
• Approachable, understanding and patient.
• Excellent time management and organisational skills.
• Positive “CAN DO” attitude aligned with company values.
• Strong customer-facing skills.
• Ability to prioritise tasks.

Responsibilities

• Lead the team during shifts to keep operations running smoothly.
• Ensure food quality and safety standards are met.
• Lead by example in customer inquiries and problem solving.
• Train and coach staff to perform at their best.
• Maintain a clean, welcoming restaurant environment.
• Manage stock counts and ordering as required.
• Communicate clearly with customers and team members to ensure smooth service.

Skills

Communication skills

Customer empathy

Time management

Positive attitude

Customer facing

Prioritization

Job description

From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day.

Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it.

WHAT WE ARE LOOKING FOR

Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us!

WHAT’S IN FOR YOU

• Free Gym membership
• Healthcare Support
• Extra holidays on top of the usual 28 days (Based on length of service)
• Extra holiday day on your birthday
• Paid Sabbatical month after 5 years of service
• Achievable Monthly Bonus Scheme
• Paid breaks
• Social company events
• Stint - Pay (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift
• Career progression

YOUR TALENTS

• Outstanding communication skills
• Approachable, understanding and patient
• Great time-keeping and very good organisational skills
• Positive “CAN DO” attitude who lives the values
• Strong customer facing skills
• Capable of prioritising task

JOB RESPONSIBILITIES

• Responsible of the team during shifts to keep everything running efficiently.
• Ensure that all food quality and safety standards are met.
• Lead by example, whether it’s handling customer inquiries, jumping in to assist the team, or solving problems on the spot.
• Help train and coach staff to perform at their best.
• Maintain a clean, organised, and welcoming restaurant environment.
• Handle stock counts and orders as needed.
• Communicate clearly with both customers and team members, ensuring smooth service.