General Manager - Argos

Sainsbury's; Chelmsford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is looking for a Senior Manager to oversee its Chelmsford hub operations. In this role, you will lead a dedicated team while ensuring high standards and exceptional customer service, with opportunities for personal growth and advancement within the organization.

Benefits

10% discount card after four weeks

Free food and hot drinks provided

Generous holiday entitlement

Pension matching contributions

Sainsbury’s share scheme

Wellbeing support access

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Strong leadership and communication skills.
• Ability to inspire and motivate a team.
• Experience in managing performance and customer service.

Responsibilities

• Lead and create a high-performing team.
• Ensure exceptional store standards and effective process delivery.
• Accountable for KPIs and customer fulfillment operations.

Skills

Leadership

Communication

Decision-making

Job description

Every time somebody buys a product from us — whether it’s to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury’s store — that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date.

What you’ll do

You will lead and create a high-performing team, spreading our customer-centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset, and excellent leadership skills, you’ll inspire, motivate, and empower your colleagues to realize their potential and deliver business success in an ever-evolving multi-channel retail environment.

Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfillment operation, delivering on all KPIs. As importantly, you’ll ensure exceptional store standards and process delivery, so that we meet our complete customer offer from in-store to home.

Who you are

Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You’ll know how to create a vision along with your team and inspire them to deliver it. In addition, you’ll recognize the strengths and skill gaps in yourself and those around you, and look to address them.

Your decision-making, communication, and listening skills will all be key, and you’ll be adept at nurturing an environment where understanding of the customer experience is reflected in what we do — customer first, process second.

Lastly, you’ll know what needs to be achieved and how to put in place the right plan and resources to do it.

How you’ll progress

There’s a host of routes to choose from. Prove yourself in this role, and we’ll encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury’s stores or regions, you’ll have every opportunity to take your career where you want it to go.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Alongside this, we offer a great range of benefits for our managers, including:

• Discount card – 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks. This increases to 15% at Sainsbury’s every Friday and Saturday and 15% at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counseling, legal, and financial advice.
• Colleague networks – connect with like-minded people to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.