General Manager

Wendy's; Chelmsford; On-site; GBP 34,000 - 38,000; Full time

Job summary

Wendy's is seeking a passionate and dynamic General Manager to lead a restaurant in Chelmsford. You will oversee daily operations, ensuring exceptional service and team performance while also driving sales. With a focus on leadership and personal growth, Wendy's offers an engaging and supportive environment with opportunities for career advancement.

Benefits

Annual Salary between £34,000-£38,000 per year

44 Hour contract based over 5 days

Performance based bonus

Participation in the pension scheme

50% Discount off total bill for you and 5 friends

Free meal while working

Guaranteed bonus for new restaurant opens

Qualifications

• Proven experience leading people in a food service environment.
• Minimum 2 years of line operations experience.
• Flexibility to work 45-hour work weeks.

Responsibilities

• Manage daily operations of the restaurant.
• Staffing, training, and scheduling to build a 5-star team.
• Increase store sales and profit goals.

Skills

Leadership skills

Problem-solving

Communication skills

Job description

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NFH Restaurants is a dynamic multi-brand franchisee passionate about food and hospitality.

We are growing aggressively with a commitment of opening over 25 units in the next 3 years across the UK within the different brands we represent.

Our people are the heart of our business. Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do. We celebrate individuality, reward hard work, and encourage ambition in each role.

As a General Manager of Wendy’s, you will:

• Have the leadership skills and the total responsibility for managing and leading the daily operations of the restaurant both Front of House and Back of House.
• Focus specifically on staffing, training, and scheduling, all of which will help build and retain a 5-star team
• Identify talent and empower your team to grow by providing coaching & development while promoting a fun, energizing work environment where people want to come to work each day.
• Use effective scheduling to ensure your team is the right place at the right time
• This one’s a no-brainer: you’re key to increasing store sales and profit goals.
• Lead by example and inspire your team to deliver outstanding guest hospitality
• Take advantage of local marketing opportunities to drive sales and the presence of your restaurant and the Wendy’s brand in your local area
• Ensure compliance with all Company policies and procedures
• Show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• Give and take direction like a pro. You’re passionate about developing employees with the goal to maximize their contributions and future promotability.

What you bring to the table:

• Proven experience leading people in a food service environment and excellent problem-solving skills.
• Minimum 2 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• Flexibility to work 45-hour work weeks – must be available all-day parts and days of the week.
• High level of communication skills with the ability to effectively coach and develop your managers and team

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 10-25 kg, as needed

Why Wendy's?

We keep it real. It’s our personality. People want to have fun—where they dine, and where they work. We see to both. Our customers adore Wendy’s, and we adore them.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast-food place. No doubt you do the first two already. We can teach you the third!

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you. Your natural friendliness is just one of your talents.
You can handle working at pace.
You’re good with working anywhere in the restaurant.
You like making guests happy. For real.

Our food isn’t one size fits all and our job opportunities aren’t either. Whether you ‘re looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you’re an early bird or night owl, we’ve got you covered.

What’s in It for you?

• Annual Salary between £34,000-£38,000 per year (Base Salary + Bonus OTE)
• 44 Hour contract based over 5 days
• A chance to join a company with ambitious growth plans with opportunities to develop and progress your career in an exciting industr
• A Performance based bonus that’ll help drive performance in your area
• Participation in the pension scheme
• An overall fun, motivated, and growing team to work with!
• Wage stream - Access to advanced pay
• 50% Discount off your total bill for you and 5 friends in our restaurants (T&C's apply)
• Free meal while you’re working
• For new restaurant opens, guaranteed bonus.

Your growth and development are as important to us as it is to you- we work with you to support your development every step of the way.

What are you waiting for? Are you an inspirational leader? fun? Eager to learn? We would love to have you as part of our team!