General Manager

TN United Kingdom; ST Andrews; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic General Manager to lead a vibrant venue known for its quality Scottish produce and warm atmosphere. This role involves overseeing operations, driving sales growth, and ensuring exceptional customer service while managing a talented team. With a focus on career development and flexible working opportunities, this position offers a unique chance to thrive in a social environment, making a significant impact on the guest experience. If you're passionate about hospitality and ready to take charge, this is the perfect opportunity for you.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Quarterly bonus payments

Hotel and apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps training programme

Qualifications

• Experience managing a busy restaurant with events like weddings and private hires.
• Strong leadership and communication skills.

Responsibilities

• Run the business with passion and engage with stakeholders.
• Ensure excellent customer service and manage staff development.

Skills

Leadership Skills

Communication Skills

Commercial Awareness

Event Management

Job description

Forgan's St Andrews, 110 Market Street, Saint Andrews, Fife, KY16 9PB

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels, and more.

We are looking for an experienced and talented General Manager to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all of our venues across Scotland.
• Quarterly bonus payments.
• Hotel and apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

Are you an experienced, talented Restaurant General Manager? Would you like to manage a busy venue that offers quality Scottish produce-led food and drinks in a warm and welcoming atmosphere? A venue known for hosting exclusive private events and providing guests with authentic Scottish hospitality.

The Role:

As General Manager, your responsibilities will include:

• Running the business with passion, as if it were your own, while engaging with central support functions, internal & external stakeholders, and local suppliers.
• Supporting sales growth.
• Controlling costs and driving sales growth.
• Ensuring consistently excellent customer service.
• Managing service standards and staff development.

The Person:

The ideal candidate will have:

• Experience managing a busy restaurant with multiple events, such as weddings, private hires, Sunday roasts, and Ceilidhs.
• Strong leadership skills and enjoyment working in a social environment.
• Excellent communication skills at all levels.
• A strong commercial awareness.
• Availability to work shifts, including evenings and weekends, as per business needs.

The Process:

If you believe this General Manager role is right for you, apply now, and a team member will be in touch.