General Manager

NHS; Sittingbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated General Manager to lead a team in delivering high-quality, person-centered care in a safe environment. The role involves managing compliance, financial controls, and fostering a culture of respect and compassion among staff and residents.

Qualifications

• Minimum of four years of experience in a similar care environment.
• Excellent leadership and management skills.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Lead and manage a team to provide excellent care.
• Ensure compliance with regulations and standards.
• Manage recruitment, retention, and development of staff.

Skills

Leadership

Management

Communication

IT Competence

Education

Leadership and Management Level 5 or equivalent

Job description

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across over 100 homes. They are looking for a dedicated General Manager to lead and inspire a team in delivering high-quality, person-centered care to residents in a safe and supportive environment.

Main duties of the job

As the General Manager, you will be responsible for leading and managing a team to provide excellent care, ensuring compliance with regulations and standards, and maintaining financial controls within budgetary limits. You will act as a focal point for residents, their families, and healthcare professionals, providing inspirational leadership and fostering a culture of respect, compassion, and exceptional care.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we are here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day; your compassion and dedication truly make a difference. We are committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. If this sounds like the place for you, we'd love to hear from you!

ABOUT THE ROLE

Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirements, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high-quality, person-centred care, ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents' wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing ongoing inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls by regularly reviewing and monitoring stock.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.