General Manager

ASK Italian Restaurants Limited; Scarborough; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Training

Staff Discounts

Excellent bonus potential

Free Meals

Dress Code Policy

Paid Holidays

Pension Contributions

Christmas Day Off

Employee Hub

Early Wage Access

Well-being and GP Support

Lifestyle Discounts

Volunteer Day

Job summary

ASK Italian is seeking a General Manager to lead restaurant operations in the UK, overseeing service, people and performance to deliver outstanding guest experiences. You will drive sales, uphold the ASK Factor, and guide teams to excellence.

We offer extensive training and career development, 50% discounts at ASK Italian and Zizzi, bonuses, free meals, paid holidays, pension contributions, Christmas Day Off, and access to our Employee Hub and wellbeing support.

Qualifications

• Proven leadership and team management experience in hospitality.
• Strong customer service and hospitality mindset.
• Ability to drive sales and maintain high standards.

Job description

Role: General Manager / Restaurant General Manager / Hospitality General manager

Pay: Starting Salary: £41,610 pa, including benefits.

Salary breakdown:

Starting from £38,110 pa, plus £1.50 per hr tronc average

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.

We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We'll go that extra mile to make a difference.
• Spirited: We're determined, always moving forward to be the best we can be.

As a General Manager at ASK Italian, you'll receive:

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks
• Excellent bonus potential
• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
• Inclusive Dress Code Policy: Part dress code provided, including shoes.
• Paid Holidays: 28 days paid holiday, pro-rata.
• Pension Contributions
• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
• Early wage access through Stream
• Well-being and GP support for you and your family
• Discounts on lifestyle brands, including gyms, cinemas, and travel
• Community Volunteering: 1 paid day per year to volunteer in your local food bank.
• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What We Ask of You: As an ASK Italian General Manager, we value:

• Passion: A love for people, diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team.
• Hospitality: A welcoming attitude, making every customer and Team Member feel at home.
• Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent food, service, standards and team development.
• Behaviour: The desire to lead and work collaboratively with your team with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us: At ASK Italian

we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!