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General Manager

JR United Kingdom

Royal Tunbridge Wells

On-site

GBP 40,000

Full time

Yesterday
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Job summary

An established industry player is seeking a hands-on General Manager to spearhead the launch of a new family entertainment centre in Tunbridge Wells. This exciting role involves leading a dedicated team, ensuring operational excellence, and delivering exceptional customer experiences. With a competitive salary and performance bonuses, this position offers a fantastic opportunity for growth in a dynamic environment. If you have a passion for customer service and a track record in management, this could be the perfect role for you.

Benefits

28 days holiday per annum
Cash plan benefit scheme
Free parking on site

Qualifications

  • 3+ years of managerial experience in a customer-focused environment.
  • Strong knowledge of health and safety regulations.

Responsibilities

  • Recruit, train, and lead a large team of staff members.
  • Deliver operational plans ensuring excellent customer experiences.
  • Drive revenue through admissions and marketing strategies.

Skills

Team Leadership
Customer Service
Operational Management
Sales and Marketing
Health and Safety Compliance

Education

Managerial Experience
First Aid Qualification

Job description

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General Manager Tunbridge Wells 40K basic OTE 44K

We are looking to recruit a hands-on General Manager to launch a new family entertainment centre/adventure park in Tunbridge Wells.

  • Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
  • Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
  • Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
  • Commercially astute to drive multiple revenue streams including admissions, party bookings and exclusive hire and the cafe.
  • Execute local sales and marketing plans, including social media management.
  • Work duty management shifts and a minimum of 1 weekend in 2.

Ideal backgrounds will be:

  • 3 years Managerial experience leading a customer focused high footfall family entertainment or health and fitness club with a £1m+turnover..
  • A front of house approach to leading and coaching teams and delivering a great customer experience.
  • Have an analytical approach and a passion to be the very best.
  • Be first aid qualified and have a strong knowledge of health and safety.

In addition to a competitive basic salary of 40K, there is an annual performance related bonus of up to 10% , 28 days holiday per annum, cash plan benefit scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.

Due to the anticipated high level of interest in this opportunity only those candidates meeting the criteria will be contacted.

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