General Manager

Launch-Group; Newry; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Staff meals and discounts

Training and career development

Future expansion opportunities

Job summary

The Barn Bistro & Cocktail Lounge in Newry is seeking a hands-on General Manager to run the venue day to day, lead the team and deliver an outstanding guest experience from dinner service to late night drinks.

The role requires 3+ years' hospitality management, proven P&L experience and flexibility to work evenings, weekends and bank holidays. A competitive salary of £40,000–£45,000 plus performance bonus is on offer.

Qualifications

• Minimum 3 years' management experience in a hospitality environment, background in hotels is a plus.
• Proven record of managing teams, budgets and P&L.
• Strong knowledge of licensing, food safety and health and safety requirements.
• Confident leader who stays calm and decisive under pressure.
• Excellent communication and customer service skills.
• Flexibility to work evenings, weekends, bank holidays and late nights.

Responsibilities

• Oversee all front-of-house and back-of-house operations across opening, service and close.
• Ensure smooth transitions between the bistro dining period and evening cocktail trade.
• Maintain high standards of cleanliness, presentation, ambience and service.
• Manage reservations, events, private hire and promotions.
• Act as duty manager on busy nights, including weekends and late finishes.
• Recruit, train, schedule and develop all staff.
• Build a positive, accountable team culture with clear standards and regular feedback.
• Manage rotas, labour costs, holidays and absence.
• Handle performance management, disciplinaries and grievances in line with employment law.
• Deliver on sales, gross profit and labour targets.
• Control stock, ordering, wastage, cash handling and supplier relationships.
• Produce monthly reporting, budgets and forecasts for the owners.
• Identify opportunities to grow revenue through menu engineering, upselling and events.
• Work with the kitchen and floor teams to develop menus and cocktail lists.
• Maintain consistent quality, portion control and pricing integrity.
• Champion product knowledge and drive a strong cocktail and hospitality culture.
• Ensure full compliance with licensing law, including licensing hours and responsible service of alcohol.
• Maintain food safety (HACCP), allergen management and hygiene records.
• Oversee health and safety, fire safety, incident logging and staff training records.
• Manage security and door policy, and protect guest and staff welfare in a late night environment.
• Keep the premises ready for inspection by environmental health, licensing and other authorities.
• Handle guest feedback and complaints promptly and professionally.
• Monitor online reviews and respond appropriately.
• Support social media, local marketing, partnerships and community engagement.

Skills

Budget Control

Client Relationship Management

Job description

General Manager

General Manager "The Barn Bistro & Cocktail Lounge"

Bistro & Cocktail Lounge

Location: The Quays Shopping Centre Newry
Reports to: Owner / Director
Contract: Full-time, permanent (evenings, weekends and bank holidays required)
Salary: £40,000 - £45,000 & Performance related profit share bonus (dependant on pre agreed KPI's)

About the role

The Barn Bistro & Cocktail Lounge in Newry is a new exciting day & night bistro and cocktail lounge combining quality food, a craft cocktail offering and a lively, welcoming atmosphere. We are looking for a hands-on General Manager to run the venue day to day, lead & guide the team and deliver a consistently excellent guest experience from the first dinner service to the last drinks of the night.

Key Responsibilities

Operations

• Oversee all front-of-house and back-of-house operations across opening, service and close
• Ensure smooth transitions between the bistro dining period and evening cocktail trade
• Maintain high standards of cleanliness, presentation, ambience and service
• Manage reservations, events, private hire and promotions
• Act as duty manager on busy nights, including weekends and late finishes

People & Team Leadership

• Recruit, train, schedule and develop all staff
• Build a positive, accountable team culture with clear standards and regular feedback
• Manage rotas, labour costs, holidays and absence
• Handle performance management, disciplinaries and grievances in line with employment law

Financial Management

• Deliver on sales, gross profit and labour targets
• Control stock, ordering, wastage, cash handling and supplier relationships
• Produce monthly reporting, budgets and forecasts for the owners
• Identify opportunities to grow revenue through menu engineering, upselling and events

Food & Drink Offering

• Work with the kitchen and floor teams to develop menus and cocktail lists
• Maintain consistent quality, portion control and pricing integrity
• Champion product knowledge and drive a strong cocktail and hospitality culture

Compliance, Health & Safety

• Ensure full compliance with licensing law, including licensing hours and responsible service of alcohol
• Maintain food safety (HACCP), allergen management and hygiene records
• Oversee health and safety, fire safety, incident logging and staff training records
• Manage security and door policy, and protect guest and staff welfare in a late night environment
• Keep the premises ready for inspection by environmental health, licensing and other authorities

Guest Experience & Marketing

• Handle guest feedback and complaints promptly and professionally
• Monitor online reviews and respond appropriately
• Support social media, local marketing, partnerships and community engagement

Candidate Profile

Essential

• Minimum 3 years' management experience in a hospitality environment, background in hotels is a plus
• Proven record of managing teams, budgets and P&L
• Strong knowledge of licensing, food safety and health and safety requirements
• Confident leader who stays calm and decisive under pressure
• Excellent communication and customer service skills
• Flexibility to work evenings, weekends, bank holidays and late nights

Desirable

• Cocktail and spirits knowledge
• Food hygiene qualification (Level 3 or equivalent) and health and safety qualification
• Experience with EPOS, rota and stock management systems
• Experience running events, live music or private functions
• Previous experience opening or launching a venue

What We Offer

• Competitive salary and performance bonus
• Opportunity to shape a new venue and its team, you will be the face of the business
• Staff meals and discounts
• Training and career development
• Future to expand with the business as new locations open

Required Criteria

• Must have relevant permission to work in the country
• Must be prepared to work the required hours and times of business

Skills you'll need

• Budget Control
• Client Relationship Management