General Manager

Farmer J Limited; London Borough of Richmond upon Thames; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Salary 40k-44k

Quarterly bonus 25% up to 60%

Food allowance

Discount off duty

Birthday paid

Team socials

Healthcare plan

Assistance program

Cycle scheme

Job summary

Farmer J Limited is hiring a General Manager for a new London opening. You will lead a high-performing team to deliver excellent service and consistently great food in a fast-paced setting.

The role requires proven GM experience in hospitality or QSR, a passion for people, and a drive to grow the business. Competitive salary and a strong benefits package are offered to the right candidate.

Qualifications

• Experience as a General Manager in a high-volume hospitality or QSR environment.
• Strong customer-service focus and leadership skills.
• Ability to recruit, train, coach and develop a diverse team.

Responsibilities

• Lead and inspire the restaurant team to deliver high-quality food and superb service.
• Recruit, train, coach and develop team members to grow capability.
• Achieve weekly sales and KPI targets while maintaining safety standards.
• Ensure Health & Safety and Food Safety standards are followed.

Skills

Team leadership

Customer service

Recruiting

Training

Coaching

Developing people

Hospitality

QSR

Job description

FARMER J IS COMING TO RICHMONDIN 2027! - NEW OPENING GENERAL MANAGER NEEDED!

Do you “give a fork” about what you do? Do you love great food? Then this is for you!

We are looking for an experienced, ambitious and enthusiastic General Manager, with high standards and a true passion for great food and people, to join our young and expanding farm-ily!

The General Manager will be responsible for the day-to-day running of the restaurant operations, delivering excellent customer service and maintaining a consistent high food quality. You’ll recruit, train, coach and lead a high-performing team in a fast-paced environment. You’ll love food as much as our customers do. You’ll be a nature leader and able to motivate a diverse team.

What's in it for our General Manager?

• Salary between £40,500 - £44,000 (based on experience and shop type).
• 25% quarterly bonus up to 60%, based on performance and KPIs.
• Daily food allowance during shifts with unlimited hot drinks.
• 50% discount across all our restaurants when off duty.
• You will never work on your birthday, and you will be paid for it!
• Monthly team socials and annual parties.
• Medicash – subsidised healthcare cash plan
• Employee Assistance Programme by Hospitality Action
• Green commute – cycle scheme.
• A great opportunity to grow as we continue to grow!

What you’ll be doing as our General Manager:

• Managing, leading and inspiring the Restaurant team to provide an excellent, high-quality, delicious food and a superb customer service, consistently.
• Recruiting, training, coaching, and developing new and current team members.
• Achieving weekly sales and KPIs targets.
• Ensuring the correct Health & Safety and Food Safety standards are always followed.
• Grow your business through effective 3rd party delivery operations.

What makes a great General Manager at Farmer J:

• Experience working as a General Manager in a high-volume, fast-paced, quality-driven hospitality or QSR environment
• Naturally excellent customer service.
• Colourful personality and individuality, being Bold but Humble.
• Passion for great food and people.
• Caring for your team, driving their progression.

About Farmer J

We make good food that’s good for you and is never boring. Whatever we do, we do it boldly - working to achieve greatness but always maintaining humility. We’re a growing brand with big ambitions.

At Farmer J, everyone is welcome. We believe the best teams are built from people with different backgrounds, experiences and perspectives, and we're committed to creating an environment where everyone can thrive.