General Manager

Love Recruitment Ltd; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A vibrant golf and leisure facility in London is seeking a General Manager to lead daily operations. This role offers the chance to shape a community-focused venue with a strong emphasis on sports engagement. The position includes managing diverse teams and ensuring an exceptional customer experience while overseeing multiple services, including café operations and events.

Benefits

Full use of facilities

Family and friends access

Discounted meals

Private healthcare after probation

Annual pay reviews

Discretionary annual bonus based on performance

Qualifications

• Proven experience in hospitality management or within a multi-sport/leisure facility.
• Hands-on experience with facilities and maintenance management.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations across the venue, ensuring high standards.
• Directly manage café, bar, and lounge operations.
• Collaborate with Heads of Departments to ensure smooth operations.

Skills

Leadership

Communication

Organisational skills

Attention to detail

Customer service

Job description

This range is provided by Love Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Love Recruitment Ltd

Recruitment Director at Love Recruitment - Expert in Fitness & Leisure Industry talent

General Manager in London - Fantastic Golf & Leisure Brand

£55-60k plus benefits and discretionary bonus

My client is a dynamic, family-focused golf and leisure facility in London offering a unique combination of sport and hospitality. This fantastic venue includes golf, tennis, and ski facilities, café/bar/lounge area, and a regular calendar of corporate and private events. They cater to individuals and families, with a strong emphasis on introducing the younger generation to sports through expert-led lessons and engaging experiences.

We are now recruiting for a hands-on General Manager to lead the day-to-day operations of this vibrant, multi-faceted facility. You will work closely with the Heads of Departments across golf, tennis, ski, and events while directly overseeing the café/bar/lounge operations. Your mission: to ensure an exceptional customer experience, seamless facility operations, and a welcoming, community-driven environment.

Some of the key responsibilities of this role:

• Oversee daily operations across the venue, ensuring high standards in customer service, cleanliness, safety, and maintenance
• Directly manage the café, bar, and lounge operations, including staff, service quality, stock control, and event coordination
• Collaborate with Heads of Departments (golf, ski, tennis, events) to ensure smooth inter-departmental coordination and support
• Uphold a strong maintenance and facilities management regime; proactively resolve issues to avoid downtime or safety risks
• Support the delivery of lessons and junior programmes by aligning facilities and operations with the professionals' schedules and needs
• Manage all team payroll & HR
• Support with and where appropriate help host corporate and private hire events, ensuring professional and seamless experiences

About you:

• Proven experience in hospitality management or within a multi-sport/leisure facility that includes F&B operations
• You could either be an existing General Manager or a successful Assistant General Manager ready to take your next step
• Leadership and communication skills, with the ability to manage diverse teams and personalities
• Hands-on experience with facilities and maintenance management
• Strong organisational skills and attention to detail
• A genuine interest in sports and leisure is a plus

What else is in it for you?

This is a rare opportunity to join a well-established, independent family-run venue with a strong community focus and exciting growth potential. You’ll play a central role in shaping the culture, service, and success of a beloved London destination. Benefits include full use of facilities and family and friends access, discounted meals, annual pay reviews and discretionary annual bonus based on performance. After a successful probation period you will also be provided with private healthcare.

Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Maddie is a health and fitness recruitment specialist for the whole fitness sector and if keen to be considered please ‘apply now’.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Recreational Facilities, Hospitality, and Wellness and Fitness Services

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