General Manager

STK Steakhouse London; London; Presencial; GBP 55.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

28 days of holiday

Contributory pension scheme

Global discounts

Unlimited online learning access

Loyalty bonuses

Meals on duty

Descripción de la vacante

A leading dining establishment in London seeks an exceptional General Manager. You will oversee guest experience, sales growth, and team development. The role requires 8+ years of hospitality experience and expertise in restaurant management software. The company offers a competitive salary of £55k-£65k, along with generous benefits including holidays, pension, and opportunities for personal development.

Formación

• Minimum 8 years professional hospitality experience; high-volume experience required.
• Food and Safety training mandatory.
• Excellent management, delegation, and presentation skills expected.

Responsabilidades

• Manage and deliver an exceptional guest experience.
• Forecasting and budget planning responsibilities.
• Monitor expenses and report monthly financial results.

Conocimientos

Leadership

Communication

Problem Solving

Interpersonal Skills

General Business Acumen

Herramientas

MICROS

OpenTable

Descripción del empleo

Overview

STK Steakhouse is the global leader in Vibe Dining with high-end restaurants and bars in cities including Las Vegas, New York, Miami, London, and more. We seek individuals who share our passion for teamwork, collaboration, and growth. A fantastic opportunity is available for an exceptional General Manager to join STK Steakhouse & Rooftop Bar in Stratford, East London. The General Manager is accountable for the guest experience, finance, sales growth, legal compliance, and team development for both FOH and BOH, and will work closely with The Gantry hotel and The One Group to run a smooth operation in terms of finance, product, and people. The GM will take charge of controllable items in the P&L as delegated and deliver the budget.

Apply now to join the world of VIBE DINING as a key part of the guest experience!

Responsibilities

• Operations Management
• Manage, lead and deliver an exceptional guest experience
• Maintain service quality through proper execution of the sequence of service
• Maintain the overall vision – business and marketing objectives
• Develop risk management and mitigation strategies
• Collaborate with The Gantry Hotel partners
• Maintain all corporate mandates
• Update and track daily reports
• Interviews, screens, and recruits job applicants
• Coach, train and develop management and hourly staff
• Monitor team performance – morale and productivity
• Regularly review performance within Performance Management guidelines
• Forecasting and budget planning
• Monitor expenses and report monthly financial results
• Set and monitor sales forecasts and profitability reports
• Keep Director of Operations informed of sales and key issues
• Increase sales through marketing and incentives to raise average check
• Maintain budgeted revenues, COS, labor and supplies; review P&L and address variances

Qualifications

• Minimum 8 years professional hospitality experience; high-volume experience
• Food and Safety training
• Excellent management, delegation, and presentation skills
• Strong influencing, interpersonal, verbal, and written communication, problem solving
• General business acumen
• Expert knowledge of restaurant computer systems (e.g., MICROS and OpenTable)

What we offer

• Competitive salary: £55 - £65k
• Holidays: 28 days’ holiday including 8 public holidays
• Contributory pension scheme
• Discount at STK Steakhouse globally
• Personal development: programs with unlimited access to online learning
• Awards and recognition programs with loyalty bonuses and referral incentives
• Career growth: opportunities to progress
• Meals on duty