General Manager

TN United Kingdom; Leigh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a Restaurant General Manager to lead their team in delivering exceptional customer experiences. This role offers the autonomy to manage daily operations, focusing on people, performance, and profitability. With a commitment to fostering a culture of excellence, you'll empower your team to excel and drive business growth. Join a dynamic environment where your leadership will make a significant impact, and enjoy opportunities for personal development and career progression. If you're passionate about the food industry and ready to take on a rewarding challenge, this is the perfect opportunity for you.

Benefits

Flexible Schedules

Cross-Training Opportunities

Qualifications Support

Employee Discounts

Qualifications

• Experience in managing teams and restaurant operations.
• Strong customer service skills and ability to solve problems.

Responsibilities

• Lead day-to-day operations and ensure a clean environment.
• Provide exceptional customer service and resolve issues promptly.
• Collaborate with team members to uphold brand standards.

Skills

Team Leadership

Customer Service

Problem-Solving

Communication

Inventory Management

Education

High School Diploma

Management Experience

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGMs) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. When times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:

1. Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high-flying and high-frying.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger-lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you covered.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger-lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

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UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger-lickin’ good. But our blend of diverse talents doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.