General Manager

Wingstop; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly Bonus

Private Healthcare (individual cover)

Long-Term Investment Plan

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thu, 20%Fri

28 days holiday + birthday off

Culture budgets allocated to every-?es

Job summary

Wingstop in the United Kingdom is seeking a General Manager for one of our delivery kitchens. You’ll own operational performance, lead a fast-paced team, and ensure orders are fulfilled quickly and to the highest standard.

You'll build and develop a high-performing team, manage labour and costs, drive quality and consistency, and foster a culture of pace, precision, and results to support the growth of the business.

Qualifications

• Strong management experience.
• Operational and performance mindset.
• Leadership and coaching ability.
• Results-driven approach.

Responsibilities

• Owning operational performance and KPIs.
• Leading and developing your team.
• Driving efficiency, quality, and consistency.
• Managing labour, cost control, and output.
• Building a strong team culture.

Skills

Leadership

Team development

Operational mindset

Results-driven

Job description

About Us

At Wingstop,we’re not just in the chicken business, we’re in the flavour business. Creatingmemorable experiences for our customers and team is what we do best, and we’vegot the awards to prove it (Sunday Times Best Places to Work 2024 & 2025and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRINGTHE FLAVOUR.

About theRole

As a GeneralManager in one of our Delivery Kitchens, you’ll have full accountability forthe performance of a fast-paced, delivery-focused operation. With no dine-inservice, your focus will be on driving operational excellence, leading yourteam, and ensuring every order is delivered quickly, accurately, and to thehighest standard.

You’llbuild, lead, and develop a high-performing team, creating a culture thatthrives on pace, precision, and consistency. From managing costs and drivingefficiency, to maintaining food quality and cleanliness, you’ll take ownershipof all aspects of the kitchen’s performance.

This is ahands-on leadership role where you’ll set the tone, drive results, and play akey part in the continued growth of the business.

WhatYou’ll Be Doing

• Owning operational performance andKPIs
• Leading and developing your team
• Driving efficiency, quality, andconsistency
• Managing labour, cost control, andoutput
• Building a strong team culture

WhatWe’re Looking For

• Strong management experience
• Operational and performance mindset
• Leadership and coaching ability
• Results-driven approach

OurValues

Authentic.Entrepreneurial. Fun. Service-Minded.

WhyWingstop

Here atWingstop, it’s all about the people, the passion, and the energy. We’re morethan just wings, we’re a fast-moving, fun, and inclusive team where everyone’svoice is heard, growth is encouraged, and effort is recognised. From day one,you’ll be part of a culture that celebrates teamwork, rewards ambition andthrives on bringing energy to every shift. Whether you’re learning new skills,leading a team, or helping launch a new store, you’ll feel the Wingstop vibe ineverything we do. We are fast-paced, high-energy, and all about deliveringgreat experiences for our customers and our people.

It’s morethan just a job. It’s a place to build confidence, make mates, and be part ofsomething that’s growing fast.

Benefits

• Quarterly Bonus
• Private Healthcare (individual cover)
• Opportunities to join our Long-TermInvestment Plan (for high-performing GMs and Stores)
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20%Fri–Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to everyrestaurant for recognition
• Team based events (performance)
• Regular company wide incentives

LeadershipBenefits

• Long-Term Investment Plan (forhigh-performing GMs)
• Leadership events and conferences
• Team celebration events

Grow WithUs

• Senior leadership development(District Manager Step Up Program)
• Career progression opportunities

Perks& Vibes

• Bi Annual Management Conferences& Networking
• Wagestream access
• Discounts platform
• Recognition programmes

Diversity& Inclusion

We celebrateindividuality and are dedicated to fostering a diverse and inclusive workplace.As an equal-opportunity employer, we are committed to creating a supportiveenvironment for all. If you require any adjustments during the recruitmentprocess to perform at your best, please let us know - we’re here to assist you.

AIDisclaimer

AI can be auseful tool - and we understand many candidates use it for support. That said,we’re really interested in you, not an AI-generated version of you.

We want tohear your voice and understand your real experience. Applications or interviewtasks that rely heavily on AI may not give us an accurate picture of who youare. Bring your authentic self to the process - that’s who we’re excited tomeet.

#LDNAMGM

Compensation: Competitive salary