General Manager

Cain Partners; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Cain Partners is helping a growing hospitality group recruit a General Manager for London venues. The GM will own the venue’s performance, drive sales and lead teams across premium pubs, bars and large-format sites.

You will be responsible for profitability, guest experience and implementing strategic initiatives to grow the business across a varied portfolio in a fast-paced environment.

Qualifications

• Ambitious, commercially driven General Manager background sought.
• Experience across premium pubs/bars, high-volume hospitality, restaurant/food-led operations, sports bars, events and large-format venues.

Responsibilities

• Driving sales, profitability and commercial performance.
• Taking full ownership of the P&L.
• Leading, developing and retaining high-performing teams.
• Maximising food, drink, events and private-hire revenue.
• Managing labour, GP and operational costs.
• Building a strong local customer base.
• Maintaining consistently high standards of service and hospitality.
• Creating an atmosphere that keeps customers coming back.
• Identifying opportunities to grow and improve the business.

Job description

We’re working exclusively with a growing and expanding hospitality group with an exciting collection of pubs, bars and large-format venues across London.

As the business continues to grow, we’re looking to connect with exceptional General Managers who are ready to take ownership of ambitious venues and play a key role in their continued success.

This is a varied portfolio, with opportunities across premium neighbourhood pubs, food-led destinations, high-volume central London bars and large-scale event and competitive socialising venues.

No two venues are the same — and that’s exactly the point.

The Venues

Depending on your experience and strengths, opportunities range from:

Characterful, community-led venues with strong local followings, premium food and drink propositions, outdoor spaces and significant opportunities around events and private hire.

More polished, hospitality-focused venues where food, service, bookings and customer experience are central to the operation, alongside a strong drinks business.

Fast-paced, wet-led venues driven by after-work trade, high footfall, events and late-night business. These require commercially hungry GMs with a genuine sales mentality.

High-energy, high-volume operations combining food, drinks, live sport, DJs, games, events and group bookings. These are substantial businesses requiring strong leadership, commercial control and experience managing large teams.

The Role

As General Manager, you’ll have genuine ownership of your venue and be responsible for:

• Driving sales, profitability and commercial performance
• Taking full ownership of the P&L
• Leading, developing and retaining high-performing teams
• Maximising food, drink, events and private-hire revenue
• Managing labour, GP and operational costs
• Building a strong local customer base
• Maintaining consistently high standards of service and hospitality
• Creating an atmosphere that keeps customers coming back
• Identifying opportunities to grow and improve the business

Who We’re Looking For

We’re interested in speaking with ambitious, commercially driven General Managers from backgrounds including:

• Premium pubs and bars
• High-volume hospitality
• Restaurant and food-led operations
• Sports bars
• Events and large-format venues

We’re looking for people who are visible, energetic and commercially sharp — operators who understand that being a great GM is about much more than simply keeping the operation running.

You’ll be someone who can lead from the front, develop people, drive sales and take genuine ownership of the business.

What’s on Offer

Alongside the opportunity to join a growing hospitality business, you’ll have the chance to work within a diverse portfolio of exciting London venues, with genuine scope for progression as the group continues to expand.

If you're an ambitious GM looking for a business where you can make your mark, grow a venue and progress with the group, we’d love to hear from you.