General Manager

the Public House Group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

50% off food & drink (table of up to 4

Tips paid weekly via digital tip jar

Benefits platform with discounts

Health and wellbeing support 24/7

1-year anniversary overnight stay in C

Financial wellbeing platform access

Employee referral scheme

Staff meals on shift

Career progression and training

Job summary

Public House Group is seeking a General Manager to lead our busy London pubs, delivering exceptional guest experiences and driving operational excellence. You will recruit, develop and motivate front-of-house teams, manage stocks and budgets, and maintain high standards of service, safety and community engagement.

This hands-on role requires evenings and weekends, with a focus on front-of-house leadership. Competitive salary and progression opportunities are offered, along with a comprehensive

Qualifications

• Experience leading hospitality teams at senior level.
• Strong people leadership and coaching skills.
• Proven ability to drive profitability and cost control.
• Excellent guest service focus with attention to detail.
• Wamiliarity with budgets and supplier relationships.

Responsibilities

• Develop, lead and motivate front-of-house team.
• Recruit, train and retain a high-performing team.
• Provide coaching to ensure high guest experience and team performance.
• Maintain exceptional guest experience by standards and service.
• Manage daily operations including stock, ordering and health & safety.
• Drive sales and profitability through budgets and cost strategies.
• Maintain relationships with suppliers and local community.
• Lead from the front; 85% time in front-of-house with guests.
• Work evenings, weekends and bank holidays as required.

Job description

We’re looking for a General Manager who thrives in a fast-paced, vibrant environment and is ready to shape unforgettable guest experiences.

This is an exceptional opportunity for a proven leader to oversee all aspects of the business, driving operational excellence, delivering outstanding guest experiences, and fostering a high-performing team culture.

What’s in it for you as a General Manager:

• 50% off food and drinkin our pubs for a table of up to 4 people.
• Every penny of service charge goes to the peoplewho work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discountson shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrateyour 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn morewith our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progressionopportunities,on going training to develop yourself personally and professionally.

What you’ll be doing as a General Manager:

• Developing, Leading and motivating the front-of-house team;
• Responsible for recruiting, training, and retaining a high-performing team.
• Provide ongoing coaching and support to ensure high levels of guest experience and team performance.
• Ensure an exceptional guest experience by maintaining high venue and service standards.
• Manage the daily operations, from overseeing stock control and ordering, to ensuring health and safety standards are exceeded.
• Drive sales and profitability by monitoring budgets, optimizing costs, and implementing effective strategies.
• Maintain excellent relationships with suppliers and the local community.
• This role requiresa hands-on approach to management, with the ability to lead from the front. 85% of your time will be spent front of house with the team and guests.
• Must be able to work evenings, weekends, and bank holidays as required.

What we would like to see a in our General Manager;

• Proven experience in a people led senior management role within hospitality.
• A natural leader who can motivate and develop teams of varying age and experience.
• A hands-on manager with a keen eye for detail and an complete commitment to service and standard excellence.
• Strong financial and business acumen with experience managing budgets and driving profitability.
• A passion for local food, drink, and community engagement.

Please note that the above is only an outline of the main role and responsibilities, full job description can be requested during the interview stages.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

#Generalmanager #Pubmanager#Hospitalityjobs

Compensation: Competitive salary