General Manager

The Harp, Covent Garden; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Harp in Covent Garden, part of Fuller’s, is seeking a hands-on General Manager to lead daily operations, create a welcoming atmosphere and drive sales. You will oversee front-of-house teams, coordinate beer and food service, manage stock, and ensure exceptional guest experiences in a traditional British pub setting.

We value commercially minded leaders who can motivate staff, make confident decisions, own problems, and uphold the pub's standards for quality, service, and a memorable visit

Qualifications

• Pride in driving the business’s success and delivering a great guest experience.
• Ability to motivate and support the team and create a special customer atmosphere.
• Commercially minded with strong decision-making and ownership of problems.
• Passion for fresh food, great wines, and engaging service.

Skills

Leadership

Team motivation

Commercial awareness

Decision making

Ownership mindset

Food & beverage passion

Job description

Being in Covent Garden, The Harp is a constant hive of activity with lots of regulars popping in each day and lots of tourists too.

This well-established ale pub is a several time Camra Ale Pub of the Year winner.

This is a great opportunity for someone with a great experience of ales to build on what is already a great business.

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always askingwhat’s next? –define the essence of who we are.

Located in London's famous Covent Garden, The Harp is a blissfully traditional place with great beer, ciders, perries and hearty conversation, it's a great example of a traditional British ale house.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision-making skills.
• Ability to take ownership of problems.
• Passion for fresh food, great wines, and engaging service.