General Manager

Coppa Club; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals when on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club Putney is seeking a General Manager to lead with vision, heart, and purpose in a vibrant hospitality setting. You will drive operational excellence, nurture a high‑performing team, and deliver unforgettable guest experiences that reflect our brand.

In this role you’ll oversee daily operations from staffing to financials, plan for growth, and ensure every visit feels personal, seamless, and special.

Qualifications

• Leadership in hospitality management with a hands-on, people-first approach.
• Strong grasp of financials, planning, and operational strategy.
• Guest-first mindset focused on warm, memorable experiences.
• Team builder capable of mentoring and growing talent.
• Calm, decisive problem-solver when challenges arise.

Responsibilities

• Lead with purpose: inspire the team and set the tone for excellence.
• Run the show: oversee daily operations from staffing to financials.
• Plan for growth: shape and execute strategies to elevate performance.
• Deliver the experience: ensure every visit feels personal, seamless, and special.
• Develop your team: recruit, train, nurture continuous improvement.
• Engage locally: build ties with community and enhance brand presence.

Skills

Leadership

Business acumen

Guest-first mindset

Team builder

Problem-solver

Job description

General Manager – Coppa Club - Putney

Are you ready to lead with vision, heart, and purpose in a vibrant hospitality setting? Coppa Club is seeking an inspiring General Manager to drive operational excellence, nurture a high-performing team, and deliver unforgettable guest experiences.

Why Coppa Club?

We’re more than a restaurant—we’re a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Event Space Savings – 50% off private hire bookings.
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Enrichment Days & Team Events – Because fun matters too.

What You Bring

We’re looking for a confident, strategic leader who thrives in a fast-paced, guest-focused environment:

• Leadership: Proven success in hospitality management with a hands‑on, people‑first approach.
• Business acumen: Strong grasp of financials, planning, and operational strategy.
• Guest-first mindset: Passionate about creating warm, memorable experiences.
• Team builder: Skilled at motivating, mentoring, and growing talent.
• Problem-solver: Calm and decisive when challenges arise.

What You’ll Do

As General Manager, you’ll be the driving force behind your venue’s success:

• Lead with purpose: Inspire your team and set the tone for excellence.
• Run the show: Oversee daily operations, from staffing to financials.
• Plan for growth: Shape and execute strategies that elevate performance and guest satisfaction.
• Deliver the experience: Ensure every visit feels personal, seamless, and special.
• Develop your team: Recruit, train, and nurture a culture of continuous improvement.
• Engage locally: Build strong ties with the community and enhance our brand presence.

At Coppa Club, we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger, and inclusion keeps us real.