General Manager

Fuller, Smith & Turner; Greater London; On-site; GBP 46,000 - 56,000; Full time

Benefits offered by this job

GM bonus up to 100%

Food & drink discount

Wagestream access

Healthcare cash plan

Induction and training

Employee discounts via My Fuller’s

Job summary

Fuller’s is seeking a General Manager for The Saint, Bow Lane, EC4M 9DQ. You will lead a fast-paced city bar, oversee 40 hours across 5 days, and drive exceptional guest experiences while managing a team with a strong commercial focus.

You’ll benefit from a comprehensive package, including a generous bonus potential and a range of Fuller’s benefits to support personal and professional growth.

Qualifications

• Experience as General Manager in hospitality or pub operations.
• Ability to motivate and support a team while creating a welcoming atmosphere for customers.
• Strong commercial mindset with focus on delivering great service.

Responsibilities

• Lead daily operations across a 40-hour week over 5 days.
• Drive performance, guest experience and profitability in a busy city bar.
• Develop and coach team, maintain high standards of service and quality.

Skills

Leadership

Team management

Communication

Commercial acumen

Customer service

Job description

The Saint, EC4M 9DQ

General Manager Vacancy - Up to £51,000 plus bonus and great benefits

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The newly-opened Saint in Bow Lane is a lively, popular city bar. Lunchtimes here are a fast-paced affair, with city workers pouring in for food, while evenings get busy due to the after-work drinks crowd.

What We Can Offer You

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• GM bonus is up to 100% of your salary
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What We Look For In a General Manager

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision-making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.