General Manager

Onceuponatimelondon; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

50% staff discount

Team referral bonus up to £2,000

Birthday day off

Staff meals & drinks on shift

Staff socials

Employee Assistance Programme access

Training & qualifications across Wine,

H&S and HR qualifications

Job summary

Restaurant Story, a celebrated two Michelin-starred restaurant, seeks a General Manager to lead a hands-on, inspiring team and deliver an exceptional dining experience for every guest in a creative, high-energy setting.

Ideal candidates bring GM or restaurant leadership experience, a passion for hospitality at the highest level, and proven ability to manage finances, recruitment, and stock with impeccable standards across housekeeping and service.

Qualifications

• Previous experience as a Restaurant or General Manager essential, preferably Michelin or 3+ Rosette
• Proven ability to lead, train and inspire a team
• Passion for hospitality and service at the highest level
• Guest-focused service culture
• Excellent knowledge of food and beverage
• Experience in managing financials, recruitment and team development, stock management and health and safety
• Maintain impeccable standards of housekeeping across the property
• Warm, friendly and humble personality
• Desire to develop your career within an ambitious and growing restaurant group

Responsibilities

• Lead hands-on, inspiring and enthusiastic leadership to deliver an incredible dining experience for guests
• Drive team development, training and performance to maintain Michelin-standard service
• Manage financials, recruitment, stock control and health and safety across the property
• Maintain impeccable housekeeping and guest environment
• Foster a warm, guest-focused service culture and proactive hospitality

Skills

Leadership

Team motivation

Hospitality excellence

Food & beverage knowledge

Financial management

Recruitment

Stock management

Health & safety

Job description

Two Michelin starred Restaurant Story is looking for a General Manager. You will be a hands on, inspiring and enthusiastic leader, responsible for delivering an incredible dining experience to all our guests in a friendly and creative restaurant environment.

Tom Sellers tells his story and the story of British food through an ever-evolving tasting menu of seasonal dishes. The restaurant gained its first Michelin star after five months of opening in 2013 and its second Michelin star in 2021.

What We Can Offer You at Restaurant Story

• 50% staff discount across all restaurants within the group
• Team referral bonus up to £2,000
• Additional paid day off for your birthday
• Staff meal and drinks while on shift
• Regular and calendared staff socials
• Access to Hospitality Action’s Employee Assistance Programme where advice and counselling are available to assist with mental health
• Investment in training and development with qualifications across Wine, H&S, Food Safety and HR

General Manager Requirements

• Previous experience as a Restaurant or General Manager essential, preferably Michelin or 3+ Rosette
• Proven ability to lead, train and inspire a team
• Possess a passion for hospitality and service at thehighest level
• Embody and develop an exceptional guest focused and positive service culture
• Excellent knowledge of food and beverage
• Experienced in managing financials, recruitment and team development, stock management and health and safety
• Maintain impeccable standards of housekeeping across the property
• Warm, friendly and humble personalityEnthusiastic and proactive, with impeccable attention to detail
• The desire to develop your career within an ambitious and growing restaurant group

We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work. We’d love to hear from you if you’re a General Manager and up for a new challenge.

Tom Sellers

Hailing from Nottingham, Tom Sellers is a two Michelin-starred Chef who opened his first restaurant, Restaurant Story, at the age of 26. At launch, Tom’s unique approach garnered significant critical acclaim, with the restaurant awarded its first Michelin Star just five months after opening and a second star following in 2021.

Tom learned his craft from some of the world’s most influential Chefs, spending time working alongside the likes of Tom Aikens in London, Thomas Keller at three Michelin-starred Per Se in New York, and René Redzepi at two Michelin-starred Noma in Copenhagen, all before the age of 21.

In 2023, Tom opened Story Cellar, a Parisian-inspired rotisserie-style restaurant in Covent Garden, followed by Dovetale at 1 Hotel Mayfair, where he created a sustainably minded, produce-led menu of reimagined European classics.

Continuing to evolve his restaurant portfolio, MOR opened in Cornwall in 2026 in partnership with Carbis Bay Estate. Set above one of Britain’s most beautiful white-sand beaches, MOR draws inspiration from its coastal surroundings, with Tom bringing his signature storytelling and ingredient-led approach to exceptional Cornish produce, creating a restaurant shaped by the point where land and sea meet.