General Manager

TN United Kingdom; Farnborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the fitness industry seeks an inspirational manager to lead their gym operations. This role involves driving business growth, maintaining brand standards, and nurturing a dedicated team. The ideal candidate will possess strong leadership skills, a passion for customer service, and proven experience in the leisure industry.

Qualifications

• Proven management experience within the leisure industry.
• Track record in driving sales and managing successful teams.

Responsibilities

• Ensure adherence to all policies and procedures.
• Recruit and manage a team of Fitness Coaches and General Assistants.
• Work towards and achieve all sales and membership targets.

Skills

Leadership

Customer Service

Education

Level 2 Gym Instructor

Job description

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This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy, and determination to drive and develop the business. We're looking for a manager with experience in developing the standards and reputation of a gym, while nurturing a growing membership base and team.

Responsibilities:

1. Ensure adherence to all policies and procedures in the Health and Safety Employee Policy and Company Procedures Handbook.
2. Maintain the JD Gyms Brand Standard.
3. Conduct daily, weekly, and monthly safety checks. Report and address all defects to ensure the building and equipment are safe.
4. Recruit and manage a team of Fitness Coaches and General Assistants to ensure operational coverage and meet daily expectations.
5. Hold regular team meetings for development and updates.
6. Work towards and achieve all sales and membership targets.
7. Drive and maximize secondary spending revenue.
8. Maintain the highest standards of cleanliness across the gym facility.
9. Ensure in-house cleaners adhere to standards and manage weekly banking to minimize wastage and maximize profit.
10. Adhere to uniform standards for all team members.
11. Create an enjoyable work environment for the team.
12. Represent JD Gyms as an ambassador.

Skills and Experience:

• Proven management experience within the leisure industry.
• Passionate about customer service and inspirational leadership.
• Qualified to at least Level 2 Gym Instructor.
• Track record in driving sales, local marketing, recruiting, and managing successful teams.
• Experience as a General Manager or similar operational role within a leisure facility is preferred.