General Manager

Flight Club - Exeter; Exeter; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Bonus scheme

Free meals on shift

Discounts across venues

Private Medical Insurance

Life Assurance

Income Protection

Enhanced Parental Leave

33 Days Holiday

Taxis Home After Late Shifts

GM Development Days

Career Workshops

Team Socials

Supplier Trips

Season Ticket Loans

Travel Card Loans

Refer-a-friend bonus

Job summary

Flight Club Exeter is seeking a General Manager to lead day-to-day operations, and shape an unforgettable guest experience with energy, warmth and a strong sense of teamwork.

You will coach and develop a high-performing team, drive standards and service, and apply strategic thinking to steer the business toward success while maintaining excellent hospitality and culture.

Responsibilities

• Lead from the front to coach and develop a high-performing team with energy and heart.
• Oversee standards, service and guest experience with sharp financial control and strategic thinking.
• Steer the business to success while crafting an environment where excellence thrives.

Job description

About Flight Club

Flight Club is on a mission to bring groups of people together for moments of unexpected, ridiculous, joy. The brand combines its invention of the world’s first Social Darts experience with stunning cocktails and sharing dishes.

What You’ll Be Doing

As General Manager at Flight Club, you’ll be the driving force behind an experience that’s as unforgettable as it is fun. You’ll champion our values; innovation, passion, togetherness, and warmth in everything you do, while creating standout experiences that guests can’t wait to share. Leading from the front, you’ll coach and develop a high-performing team with energy and heart, owning every detail from standards to service to vibe. With sharp financial control and strategic thinking, you’ll steer the business to success while crafting an atmosphere where excellence thrives. If you’re ready to lead with purpose and personality, this is your chance to shine.

Our teams are a full-throttle, high-energy, total-commitment bunch, and you’ll need to throw everything you’ve got into giving our guests the best time possible.

Why join the Flight Club Family?

The Flight Club Family is just that, a family. We work with each other and we support each other, we win together and we lose together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places to Work, we’re proud to celebrate individuality, and support your growth every step of the way.

Here’s what you get when you join us:

• Skills development & training - grow your skills and grow your future
• Employee Assistance Programme - to support your wellbeing, whenever you need
• Tips shared fairly - we are a team
• Paid break time - so you can properly relax
• Health cash plan support - available for you and your family
• Quarterly Bonus Scheme - hard work recognised and rewarded
• Free meals on shift - every shift comes with a side of tasty
• Regular incentives - from surprise goodies to epic challenges
• Regular rewards - surprise and delight for our shining stars
• Refer-a-friend bonus - bring your bestie and earn up to £500
• Team socials & competitions - work hard, play harder
• Discounts across all our venues - perks that follow you everywhere
• Private Medical Insurance, Life Assurance & Income Protection - peace of mind for you and your loved ones
• Enhanced Parental Leave & 33 Days Holiday - because family time matters
• Taxis Home After Late Shifts - your safety comes first
• GM Development Days & Career Workshops - grow your leadership journey
• Team Socials & Supplier Trips - from local fun to adventures abroad
• Season Ticket & Travel Card Loans - making your commute easier

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.