Duty Manager

Red Engine; Cheltenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Skills development

Employee assistance

Tips shared fairly

Health cash plan

Quarterly bonus

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus

Team socials

Venue discounts

Service awards

Job summary

Flight Club is seeking a Duty Manager to create unforgettable guest experiences on shift, while leading and inspiring a brilliant team. You will drive standards, keep the vibe right and ensure seamless service, with your team feeling supported, motivated and engaged.

You'll champion our values of warmth, togetherness, passion and innovation, and help us celebrate individuality while supporting growth. This is a fast-paced, high-energy environment where every shift matters and where you’ll help

Responsibilities

• Lead and inspire the team on shift, driving standards and delivering seamless service.
• Create unforgettable experiences for guests while maintaining a high-energy vibe.
• Support, motivate and engage the team to ensure consistent hospitality.

Job description

About Flight Club

Flight Club is on a mission to bring groups of people together for moments of unexpected, ridiculous, joy. The brand combines its invention of the world's first Social Darts experience with stunning cocktails and sharing dishes.

What You'll Be Doing

Being a Duty Manager in Flight Club is all about creating unforgettable experiences for our guests while leading and inspiring a brilliant team. You'll be driving the standards on shift, keeping the vibe right and the service seamless, all while making sure your team feels supported, motivated and engaged. If you're passionate about people and thrive in a fast-paced environment we'd love to hear from you.

You'll be championing our values on every shift: Warmth, Togetherness, Passionate and Innovation. Our teams are a full-throttle, high-energy, total-commitment bunch, and we don't hold back from giving our guests the best time possible.

Why join the Flight Club Family?

The Flight Club Family is just that, a family. We work with each other and we support each other, we win together and we lose together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places to Work, we're proud to celebrate individuality, and support your growth every step of the way.

Here's what you get when you join us:

• Skills development & training - grow your skills and grow your future
• Employee Assistance Programme - to support your wellbeing, whenever you need
• Tips shared fairly - we are a team
• Health cash plan support - available for you and your family
• Quarterly Bonus Scheme - hard work recognised and rewarded
• Free meals on shift - every shift comes with a side of tasty
• Regular incentives - from surprise goodies to epic challenges
• Regular rewards - surprise and delight for our shining stars
• Refer-a-friend bonus - bring your bestie and earn up to £500
• Team socials & competitions - work hard, play harder
• Discounts across all our venues - perks that follow you everywhere
• Service awards - loyalty deserves love (and gifts)

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration,