General Manager

Start Monday; England; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading company in leisure and hospitality is seeking a General Manager to oversee their Southampton venue. The role involves managing a high-performing team, driving operational excellence, and ensuring a premium guest experience. The ideal candidate will have proven experience in a similar environment, strong leadership skills, and a track record of financial performance.

Qualifications

• Proven experience in leisure, hospitality, or a similar high-footfall environment.
• Strong leadership, communication, and people development skills.
• Commercially savvy with hands-on financial management (P&L experience essential).

Responsibilities

• Leading a high-performing team and fostering a positive, customer-focused culture.
• Driving operational excellence across all departments.
• Managing budgets, P&L, and ensuring strong commercial performance.

Skills

Leadership

Communication

Financial Management

Problem Solving

Customer Focus

Job description

General Manager - Leisure & Hospitality
Location: Southamption
Full-Time Competitive Salary + Benefits

Are you a dynamic leader with a passion for delivering exceptional experiences in a fast-paced leisure environment? We're on the lookout for an experienced General Manager to take full responsibility for the performance and success of a thriving leisure venue.

What You'll Be Doing:

• Leading a high-performing team and fostering a positive, customer-focused culture

• Driving operational excellence across all departments

• Managing budgets, P&L, and ensuring strong commercial performance

• Overseeing health & safety, compliance, and day-to-day standards

• Developing local marketing initiatives to increase footfall and engagement

• Ensuring every guest enjoys a first-class experience, every time

What We're Looking For:

• Proven experience in leisure, hospitality, or a similar high-footfall environment

• Strong leadership, communication, and people development skills

• Commercially savvy with hands-on financial management (P&L experience essential)

• Organised, results-driven, and great under pressure

• Confident managing change, solving problems, and driving performance

This is a fantastic opportunity for someone ready to step into a high-impact leadership role and take a successful site to the next level.

Sound like you? Apply now and lead a team where customer satisfaction, commercial success, and team culture go hand-in-hand. Please call Jo to discuss in complete confidence.