General Manager

Bella Italia; East Staffordshire; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

45-hour contract

Quarterly bonus

Discounts on food & 25% for friends &/

Fully funded Level 5 apprenticeships

Wellbeing & support program

Earn wages before payday

Job summary

Bella Italia in Burton upon Trent, United Kingdom is seeking a General Manager to lead restaurant operations and guest experiences. You will be the face of the restaurant, drive performance, and develop your team in a fast-paced hospitality environment.

We offer a 45-hour contract with a quarterly bonus, staff discounts, funded Level 5 apprenticeships, and wellbeing benefits to support you in delivering exceptional guest experiences.

Qualifications

• Strong leadership and people management skills.
• Experience in hospitality or restaurant operations.
• Ability to drive guest experiences and meet targets.

Responsibilities

• Lead from the front delivering exceptional guest experiences and being the face of the restaurant.
• Drive performance achieving and exceeding brand and restaurant goals.
• Inspire & develop your team creating a fun, motivating environment.
• Ensure safety & compliance keeping the restaurant running smoothly and legally.
• Be commercially aware understanding how every decision impacts the wider business.

Skills

Leadership

Hospitality

Team development

Customer focus

Job description

At Bella Italia, we believe that the best moments in life are spent with loved ones—sharing food, friendship, and laughter around the Italian table. If you’re a passionate leader who loves hospitality and thrives in a high-energy environment, this is the role for you!

Come and be part of our family as a General Manager.

We know that happy teams create amazing guest experiences, so we offer:

• Competitive Pay & Benefits – 45-hour contract ,quarterly bonus and an opportunity to earn Tronc
• Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
• Career Development – Fully funded apprenticeships in Operations Management (Level 5).
• Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.
• Wellbeing & Support – Employee Assistant Program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a second medical opinion service, and more.
• Perks & Rewards – Access to wages before payday, discounted gym memberships, and savings on theme parks, shopping, and more!
• Team Competitions & Events – Win a trip to Italy, team parties, and even a chance to win e-points to spend on your favourite retailers.

What You’ll Do as a General Manager

• Lead from the front delivering exceptional guest experiences and being the face of the restaurant.
• Drive performance achieving and exceeding brand and restaurant goals.
• Inspire & develop your team creating a fun, motivating environment while nurturing internal talent.
• Ensure safety & compliance keeping the restaurant running smoothly and legally.
• Be commercially aware understanding how every decision impacts the wider business.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Bella Italia, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you, your energy, experience, personality, and leadership style.

What’s the process?

At Bella Italia, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it we’re proud to be named in The Sunday Times Best Places to Work 2026.

General Manager • Burton upon Trent, United Kingdom