General Manager

IMPACT EVOLVE | Supply Chain & Operations Experts; East Midlands; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading logistics business is seeking a General Manager to enhance operational performance across multiple sites in the East Midlands. This pivotal role involves fully owning operations, ensuring delivery against service level agreements, and instilling a culture of continuous improvement. Ideal candidates will possess significant senior leadership experience in logistics and a hands-on, strategic approach to operational efficiency.

Qualifications

• Proven senior leadership experience in a 3PL, fulfillment, or eCommerce logistics environment.
• Strong track record of leading multi-site, multi-client operations at scale.
• Hands-on leadership style.

Responsibilities

• Full operational ownership across two warehouse sites.
• Accountability for SLA and KPI delivery across multiple clients.
• Driving lean, scalable processes.

Skills

Leadership

Operational Management

Cost Efficiency

Continuous Improvement

Education

Senior Leadership Experience in 3PL

Tools

Warehouse Management Systems

Job description

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IMPACT EVOLVE | Supply Chain & Operations Experts provided pay range

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IMPACT EVOLVE | Supply Chain & Operations Consulting for Start-ups, Scale-ups, and SME's.Connecting high growth brands with talent in an authentic…

Location: East Midlands, site-based

IMPACT EVOLVE are supporting a fast-growing 3PL business in their search for a high-impact General Manager. This newly created role is central to unlocking strategic capacity within the senior team and enhancing operational performance across two multi-client distribution sites.

You’ll lead a complex, high-volume environment—driving productivity, fostering team accountability, and ensuring a consistent, cost-effective service across B2B and B2C channels.

What you’ll be responsible for:

• Full operational ownership across two warehouse sites.
• Accountability for SLA and KPI delivery across multiple clients and service types.
• Driving lean, scalable processes and embedding a continuous improvement culture.
• Developing leadership capability at all levels, with a focus on performance management and coaching.
• Playing a key role in a new WMS implementation project.

What we’re looking for:

• Proven senior leadership experience in a 3PL, fulfilment, or eCommerce logistics environment.
• Strong track record of leading multi-site, multi-client operations at scale.
• Hands-on leadership style with the ability to challenge, structure, and improve.
• Proficiency with warehouse systems and data-led performance management.
• Commercial mindset with the ability to drive cost-efficiency and operational resilience.
• Fully committed to an on-site role with regional presence across both locations.

Why this opportunity?

This is a chance to join a growing logistics business at a pivotal stage. You’ll step into a leadership role with the scope to make real change—bringing fresh ideas, influencing strategy, and shaping a future-fit operation.

It’s a role for someone who wants to be visible, valued, and at the heart of transformation.

APPLY NOW!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain, Distribution, and Strategy/Planning

• Industries

  Transportation, Logistics, Supply Chain and Storage, Warehousing and Storage, and Retail

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