General Manager

JR United Kingdom; Coventry; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead operations in Coventry. This pivotal role offers a unique opportunity for a results-driven leader to shape the future of a key division within a fast-growing engineering firm. You will be responsible for providing strategic leadership, managing a large workforce, and ensuring exceptional customer satisfaction. With a focus on continuous improvement and operational excellence, this role is perfect for someone eager to make a significant impact in a competitive environment. If you have a strong background in engineering and a passion for leadership, this is the opportunity for you.

Qualifications

• Extensive experience in senior management within engineering.
• Strong commitment to customer service and business growth.

Responsibilities

• Lead day-to-day operations and strategic initiatives.
• Manage a workforce of over 100 employees effectively.

Skills

Senior Management Experience

Customer Service Excellence

Financial Acumen

Leadership Skills

Process Improvement

Job description

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Are you an ambitious and results- driven leader ready to take your career to the next level?

This is a rare opportunity to join one of the UK’s most successful and award-winning engineering groups in a pivotal General Manager role.

Offering an attractive salary package this position is ideal for an experienced professional seeking to make a real impact within a fast-growing, dynamic organisation.

Our client has earned a reputation as one of the UK’s leading engineering firms. We are now looking for an experienced and motivated General Manager to lead operations at a facility based in Coventry.

This role offers the perfect platform for a high-performing, self-motivated leader to shape the future of a key division within a thriving business.

As General Manager, you will take full responsibility for the day-to-day operations, reporting directly to the Managing Director. Your core duties will include:

• Providing strategic and operational leadership, fostering a high-performance culture focused on continuous improvement, accountability, and excellence in a fast-paced, competitive environment.
• Managing a workforce of over 100 employees, including oversight of recruitment, training and development, performance management, succession planning, and disciplinary procedures.
• Ensuring exceptional levels of customer satisfaction across all areas of the business through the delivery of high-quality service and operational excellence.
• Controlling operational budgets, monitoring financial performance, and ensuring all business and profitability targets are consistently achieved.
• Leading continuous improvement initiatives by identifying and implementing process enhancements to drive operational efficiency, productivity, and product quality.
• Overseeing all departmental functions to ensure alignment with company objectives and that performance targets are met or exceeded across the board.

Knowledge, Skills, Experience

• Extensive senior management experience within an engineering environment, ideally with a strong background in sheet metal, fabrication and laser cutting operations.
• A demonstrable track record of driving business growth and delivering sustained profitability, with a strong commitment to customer service excellence.
• In-depth understanding of management profit and loss accounts, with the ability to make data-driven decisions that enhance financial performance and operational efficiency.
• Strong commercial and financial acumen, combined with a collaborative leadership style and the ability to lead, motivate, and develop high-performing teams.
• Proven ability to influence and build strong relationships with both internal stakeholders and external customers, creating a competitive advantage in the marketplace.
• Energetic, confident, and hands-on leadership approach, with excellent communication skills and a natural ability to inspire those around you.

Travel to other sites may be required to suit business needs.