General Manager

Surety Hospitality; City of Edinburgh; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Staff meals

50% restaurant discount

Phone allowance

Bike to work

Pension scheme

Wellbeing support

Career growth

Annual party

Wage access

Employee assistance

Job summary

Rosa’s Thai in Edinburgh is seeking a General Manager to lead a growing team and champion guest experience. You will drive service excellence, work with the Head Chef to deliver high-quality dishes for dine-in and takeaway, and foster a culture of learning and development.

You will mentor staff, oversee training, manage stock and compliance, and collaborate with marketing to grow sales while upholding the brand as a modern Thai restaurant.

Qualifications

• Experience leading front-of-house teams in a hospitality setting.
• Strong focus on guest experience and service quality.
• Ability to mentor staff and develop careers.

Responsibilities

• Ensure front of house delivers the guest journey to the highest standard.
• Collaborate with Head Chef to deliver dishes to spec for dine-in and take-away.
• Foster a learning culture, oversee training plans and mentor career progression.
• Accountability for stock control, maintenance and H&S compliance.
• Lead by example and set a respectful working environment.
• Partner with marketing to drive sales and strengthen brand presence.

Job description

Rosa’s Thai is looking for a General Manager to be part of our growing team. We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Job Duties:

• Ensuring our front of house team is delivering every step of the guest journey to the highest standard
• Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
• Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
• Accountability for stock control, maintenance and H&S compliance
• You will lead the team by example and set the standards for a respectful working environment
• Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits:

• Competitive salary plus tronc -
• 30% bonus paid quarterly target based
• Delicious Thai food on every shift plus bottomless drinks
• Access 50% of your wages before pay day
• Performance based rewards
• 50% off at all Rosa’s restaurants
• Amazing yearly staff party
• Enhance Holiday and pension Scheme for Length of service
• Wage stream Discount voucher on popular high street brands
• Employee assistance programme
• £35 mobile Phone allowance every month
• Bike to work scheme
• Career advancement opportunities for growth and development
• And a chance to win a trip to Thailand every year !
• Wellbeing support with access for all the family

It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.