General Manager

S1jobs; City of Edinburgh; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Explore by Marriott Bonvoy discounts

Paid leave for vacations and holidays

Wellbeing resources via TakeCare

Annual performance-based bonus

Learning and leadership development

Career opportunities across Marriott

31+ days annual leave

Company pension scheme

Private medical insurance

Wellness support programs

Discounted Marriott accommodations and

Friends and family travel discounts

Job summary

W Edinburgh, part of the Marriott International family, seeks a General Manager to lead SUSHISAMBA and Joao's Place cocktail bar. You will drive guest experiences, financial performance, and a high-performing team culture in a premium hospitality setting.

Reporting to the Director of Operations, you will ensure compliance, brand standards, and operational excellence while cultivating growth opportunities across the hotel’s food and beverage outlets.

Qualifications

• Minimum six years of management experience in hospitality or restaurant operations.
• Experience in high-end, high-volume restaurant environments.
• Experience leading brand-driven restaurant concepts and hospitality operations.
• Demonstrated leadership, decision-making, and problem-solving capabilities.

Responsibilities

• Provide strategic and operational leadership for all aspects of the restaurant's performance.
• Recruit, develop, engage, and retain exceptional hospitality talent.
• Design, implement, and maintain restaurant policies, procedures, and service standards.
• Develop and deliver comprehensive training programmes to ensure outstanding guest service and operational consistency.
• Foster a culture of teamwork, accountability, and continuous improvement across the restaurant team.
• Ensure compliance with all licensing legislation, liquor laws, health and safety regulations, and food hygiene standards.
• Manage departmental budgets and financial performance, driving revenue growth and profitability while maintaining guest and employee satisfaction.
• Analyse operational and financial performance metrics, identifying opportunities to improve efficiency, service delivery, and profitability.
• Collaborate with hotel leadership and department heads to achieve shared business objectives.
• Oversee operations of Joao's Place, ensuring a premium guest experience.
• Act as a brand ambassador bringing each brand's distinctive personality to life.

Skills

Hospitality leadership

Budget management

Communication skills

People development

High-volume dining

Brand-driven ops

Job description

General Manager (SUSHISAMBA Restaurant)

W Edinburgh

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The General Manager of SUSHISAMBA is responsible for leading all aspects of the restaurant's operations, driving commercial performance, delivering exceptional guest experiences, and developing a high-performing team culture. Reporting to the Director of Operations, this role oversees financial performance, operational excellence, talent management, compliance, and brand standards while ensuring the continued success of both SUSHISAMBA and Joao's Place cocktail bar.

What You'll Do

• Provide strategic and operational leadership for all aspects of the restaurant's performance.
• Recruit, develop, engage, and retain exceptional hospitality talent.
• Design, implement, and maintain restaurant policies, procedures, and service standards.
• Develop and deliver comprehensive training programmes to ensure outstanding guest service and operational consistency.
• Foster a culture of teamwork, accountability, and continuous improvement across the restaurant team.
• Ensure compliance with all licensing legislation, liquor laws, health and safety regulations, and food hygiene standards.
• Manage departmental budgets and financial performance, driving revenue growth and profitability while maintaining guest and employee satisfaction.
• Analyse operational and financial performance metrics, identifying opportunities to improve efficiency, service delivery, and profitability.
• Collaborate closely with hotel leadership and department heads to achieve shared business objectives.
• Oversee operations of Joao's Place, ensuring a consistent and premium guest experience.
• Act as a brand ambassador for both W Hotels and SUSHISAMBA, bringing each brand's distinctive personality to life through every guest and associate interaction.

What You'll Bring

• A minimum of six years' management experience within hospitality, food and beverage, or restaurant operations.
• Proven experience working within high-end, high-volume restaurant environments.
• Experience leading brand-driven restaurant concepts and hospitality operations.
• Demonstrated leadership, decision-making, and problem-solving capabilities.
• Strong commercial acumen with experience managing budgets, profitability, and operational performance.
• Exceptional communication and relationship-building skills.
• Excellent organisational and multitasking abilities.
• The ability to inspire, motivate, and develop high-performing teams.
• A positive mindset and solutions-focused approach.
• A genuine passion for hospitality and delivering memorable guest experiences.

Our Benefits

At Marriott, we put people first - it's one of our distinctive core values.

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott's portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Annual performance-based bonus plan.
• World-class learning, training, and leadership development programmes.
• Unlimited local and international career opportunities within Marriott International.
• Enhanced annual leave entitlement starting at 31 days, including bank holidays, increasing with length of service.
• Company pension scheme.
• Private medical insurance.
• Wellness and mental health support programmes.
• Discounted accommodation, food, and beverage benefits across more than 10,000 Marriott hotels worldwide.

Friends and family travel discounts.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.