General Manager

Prezzo Ltd; Cheltenham; On-site; GBP 32,000 - 60,000; Full time

Job summary

A prominent Italian dining brand in Cheltenham is seeking a General Manager to lead and inspire a dedicated team, ensuring exceptional guest experiences while managing restaurant performance. You will have proven experience in hospitality leadership, a strong track record in sales growth, and a passion for team development. The role offers competitive salary plus bonuses and benefits, supporting a team-first culture. Join us and make every moment count in our local community.

Benefits

Free meals

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality perks

Qualifications

• Proven experience as a General Manager or senior leader in hospitality.
• Commercially aware with a strong track record of delivering sales and profit growth.
• Excellent leadership and coaching skills with passion for developing others.

Responsibilities

• Lead, inspire and develop your team to deliver exceptional guest experiences.
• Take full ownership of restaurant performance: sales, profit, KPIs and standards.
• Drive growth through local marketing, community engagement and upselling.

Skills

Leadership

Sales and profit growth

Team development

HR processes

Operational excellence

Resilience

Job description

Job Title: General Manager – Platinum Recruitment Consultancy
Location: Cheltenham
Salary: Base £60,000 plus tronc and bonus. Additional salary ranges: £32,000‑£36,000 (flexible for the right person) and up to £40,000 per year (depending on experience) with tronc/tips bonus commission & perks.

Overview

An Italian dining brand in Cheltenham is seeking a General Manager to lead a passionate team to deliver an exceptional dining experience. You will play a pivotal role in ensuring exceptional guest experiences while managing sales, profit, and team culture. Are you ready to lead one of the UK’s most loved Italian dining brands?

Responsibilities

• Lead, inspire and develop your team to deliver exceptional guest experiences.
• Take full ownership of restaurant performance: sales, profit, KPIs and standards.
• Drive growth through local marketing, community engagement and upselling.
• Ensure compliance with licensing, HR, health & safety and food standards.
• Manage budgets, stock, payroll and scheduling with precision.
• Recognise achievements and foster a positive, inclusive team culture.
• Represent Prezzo Italian values in every interaction with guests, staff and the community.

Qualifications

• Proven experience as a General Manager or senior leader in hospitality.
• Commercially aware with a strong track record of delivering sales and profit growth.
• Excellent leadership and coaching skills with passion for developing others.
• Strong knowledge of HR processes, compliance and operational excellence.
• Resilience, adaptability and the ability to perform under pressure.
• A natural hospitality leader who embodies HEART values every day.

Benefits & Pay

• Competitive pay, tronc / tips bonus scheme, commission and recognition for your achievements.
• Flexible shifts and a supportive leadership network.
• Perks: free meals, 50% staff discount (25% family & friends), birthday day off, wellbeing support, exclusive hospitality perks.
• Be part of a team‑first culture where your leadership makes the magic.

This is more than a job – it's your chance to own a restaurant, build a thriving team and be the face of our brand in your local community.

Ready to make every moment count and ensure every team member and guest feels truly valued? Step into a place where your heart leads the magic and your passion brings people together. Apply now and find where you truly belong.