General Manager

Gaucho; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

Gaucho is seeking a passionate General Manager for their Cardiff restaurant. This role requires an experienced operator responsible for guest experience, financial management, and team development. The General Manager will drive the business culture, ensuring compliance and employee welfare while leading restaurant initiatives and sales growth.

Benefits

50% off food bill at all Gaucho

Referral and Length of Service Bonuses

Incentive and reward schemes

Cycle to work schemes

Industry Apprenticeship Program Opportunities

Career Development and Training Programs

Training provided by the Gaucho L.A.B

28 paid annual holidays + options to purchase additional day

Qualifications

• Strong experience managing a successful restaurant.
• In-depth knowledge of the hospitality industry.
• Excellent communicator and aspirational leader.

Responsibilities

• Managing financials and driving sales to exceed budgets.
• Accountable for team performance and development.
• Ensuring legal compliance and safety standards.

Skills

Communication

Project Management

Leadership

Education

WSET Level 2

Job description

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Gaucho are looking for an experienced and passionate General Manager to join one of our restaurants in Cardiff. The successfulGeneral Managercandidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. The General Manager will work closely with the Operations Director on projects and will take full ownership of them. They will be an ambassador for the business, leading by example and driving the business.

Key Responsibilities of the General Manager
• Managing financials by plans to drive sales and beat budgets
• Yearly budget planning and maximising covers whilst protecting the guest experience
• Fully accountable for full team objectives and development planning
• Effectively management of rotas, employee relation issues and recruitment
• Practices an open-door policy with the team and makes time to ensure employee welfare
• Drives the Gaucho culture and manages both the team and senior members
• Ensuring compliance throughout the business, with the team being fully trained to the correct level, and personally being trained to the correct level.
• 95% and above on food audits and shield health and safety.
• A focus on the guest feedback from revinate and mystery diner
• Leading marketing initiatives

Requirements for Gaucho General Manager
• An in-depth knowledge of the hospitality industry
• Strong experience managing a successful restaurant
• WSET Level 2
• Excellent communicator, and aspirational leader
• Project management

Training and benefits

• 50% off your food bill at all Gaucho
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the Gaucho L.A.B
• 28 paid annual holidays + options to purchase additional day

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom