General Manager

Thaï Express; Bristol; On-site; GBP 38,000 - 40,000; Full time

Job summary

Thai Express Kitchen is seeking a passionate General Manager for its new Bristol location. This role offers the chance to lead a high-performing team, drive operational excellence, and shape the guest experience in a vibrant restaurant environment. With a competitive salary and generous service charge, this is an exciting opportunity to join one of the UK's fastest-growing restaurant brands.

Benefits

Ongoing training and development

Recognition and rewards for top performance

Collaborative work culture

Full leadership of a flagship restaurant

Qualifications

• Proven GM experience in a fast-paced, high-volume restaurant.
• Natural leader with a coaching mindset.
• Financially savvy and confident managing budgets.

Responsibilities

• Lead and mentor a vibrant front and back-of-house team.
• Drive operational excellence and smash sales targets.
• Oversee daily service from open to close.

Skills

Leadership

Customer Service

Financial Management

Team Mentoring

Operational Excellence

Tools

POS Software

HR/Rota Software

Job description

We’re Hiring: General Manager - Thai Express Kitchen, Bristol


Location: Bristol


Salary: Up to £40,000 + Generous Service Charge

Ready to lead with flavour? At Thai Express Kitchen, we’re redefining fast-casual dining with bold Thai dishes, buzzing energy, and unforgettable service. As we continue to grow across the UK, we’re looking for a passionate, people-first General Manager to take the reins at our brand-new Bristol location.

This is more than just a job—it’s your chance to own the guest experience, inspire a high-performing team, and play a central role in shaping the future of one of the UK's fastest-growing restaurant brands.

About the General Manager Role:

As our General Manager, you’ll be at the heart of our restaurant, ensuring every plate served and every interaction delivered reflects the Thai Express Kitchen spirit—fast, fresh, and full of flavour.

Key Responsibilities of the General Manager:

• Lead and mentor a vibrant front and back-of-house team
• Drive operational excellence and smash sales targets
• Champion our customer-first culture with infectious energy
• Take ownership of budgets, rotas, and supplier relationships
• Oversee daily service, from open to close
  
  

What We’re Looking For:

• Proven GM experience in a fast-paced, high-volume restaurant
• A natural leader with a coaching mindset and can-do attitude
• Passion for hospitality and delivering outstanding customer service
• Financial savvy—confident managing budgets and KPIs
• Knowledge of Thai or Asian cuisine is a bonus, but not a dealbreaker
• Tech-savvy with POS and HR/rota software
• Flexible to work evenings, weekends, and holidays
  
  

What’s on Offer?

• £38,000 - £40,000 salary + generous service charge
• Full leadership of a flagship restaurant
• Ongoing training and development with real progression routes
• A lively, collaborative work culture
• Recognition and rewards for top performance
• A chance to join a brand that’s bold, growing, and full of heart
  
  

What’s Next?

Bring your drive. Lead with passion. Spice up your career. APPLY NOW for this exciting new General Manager position and become the face of Thai Express Kitchen in Bristol