General Manager

Signature Pub Group Ltd.; Bridge of Allan; On-site; GBP 40,000 - 50,000; Full time

Job summary

Un poste de directeur général est ouvert à The Meadowpark, un hôtel de charme à Bridge of Allan. Cet établissement offre une cuisine locale et un service exceptionnel dans un cadre pittoresque. Le candidat idéal sera responsable de la gestion quotidienne, du leadership de l’équipe, et du respect des normes de qualité, tout en contribuant à un environnement d'équipe florissant.

Benefits

Remises de 25% à 50% sur la nourriture et les boissons

Programme d'assistance aux employés

Jours de congé supplémentaires accumulés par l'ancienneté

Qualifications

• Capacité forte à diriger et motiver une équipe diversifiée.
• Excellente compréhension du budgeting et reporting financier.
• Focalisation sur l'excellence du service à la clientèle.

Responsibilities

• Superviser les opérations quotidiennes et garantir la satisfaction client.
• Gérer et motiver l'équipe, incluant le recrutement et la formation.
• Assurer la conformité avec les réglementations de santé et de sécurité.

Skills

Leadership

Gestion d'équipe

Service à la clientèle

Gestion financière

Résolution de problèmes

Connaissance en santé et sécurité

Job description

General Manager, The Meadowpark, Bridge of Allan

Salary of £40,000, Plus Tips and Bonus. OTE £50,000+

Located in the picturesque village of Bridge of Allan, The Meadowpark combines rich history with a passion for exceptional food and service. Situated at the foot of the Ochil hills with views of Stirling Castle, our venue offers a welcoming atmosphere, a diverse menu featuring locally sourced dishes, and comfortable boutique rooms for our guests.

As part of Signature Group, we value teamwork, creativity, and dedication. Joining our team means contributing to an environment where your skills are valued, and your career can flourish. We offer competitive salaries, tips, bonuses, and a range of benefits, including staff discounts, flexible working hours, and opportunities for professional development.

If you're passionate about hospitality and eager to be part of a team that celebrates tradition and excellence, we invite you to explore our current career opportunities and apply today.

General Manager Duties

Operational Management – Oversee the daily operations of the venue, ensuring all departments (front of house, kitchen, bar, etc.) run smoothly and meet quality standards, ensuring customer satisfaction.

Staff Leadership & Development – Lead, manage, and motivate the team, including recruitment, training, performance evaluations, and fostering a positive work culture to ensure high staff morale and productivity.

Financial Management – Oversee budgeting, financial planning, and performance analysis, ensuring that the venue meets its revenue targets, controlling costs, and maximising profitability.

Customer Relations & Service Excellence – Ensure a consistently high standard of service is maintained by addressing customer feedback, resolving complaints, and implementing initiatives to enhance the guest experience.

Compliance & Health & Safety – Ensure compliance with all health, safety, and licensing regulations, conducting regular checks to maintain a safe and legal operating environment for both staff and customers.

Required Skills

Leadership & Team Management – Strong ability to lead and motivate a diverse team, providing clear direction, fostering a positive work environment, and developing staff to reach their full potential.

Financial Acumen – Excellent understanding of budgeting, financial reporting, and cost management to ensure the venue operates within budget while maximising profitability.

Customer Service Excellence – A keen focus on delivering outstanding customer service, with the ability to anticipate guest needs, address complaints, and continuously improve the guest experience.

Problem-Solving & Decision-Making – The ability to think critically, address operational challenges, and make informed decisions to ensure the smooth running of the venue at all times.

Health & Safety & Compliance Knowledge – In-depth knowledge of health, safety, and industry-specific regulations, with a strong ability to implement and enforce these standards to maintain a safe and legal environment.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

The Meadowpark is part of Signature Group.We have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.