General Manager

Compass Group; Biggin Hill; On-site; GBP 47,000; Full time

Job summary

An established industry player is seeking a General Manager for their Motorsport site, where you will lead a dedicated team in delivering exceptional catering services. This role involves managing daily operations, ensuring high food quality, and maintaining client satisfaction. You will develop strong relationships with clients, oversee financial performance, and ensure compliance with health and safety standards. With a focus on employee development, this position offers a comprehensive benefits package and opportunities for career growth. If you are passionate about catering and leadership, this is the perfect opportunity to thrive in a dynamic environment.

Benefits

Onsite free car parking

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards on spending

Wellness and mindfulness classes

Discount sharing with family and friends

Qualifications

• Essential experience in contract catering management.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily operations of catering services ensuring quality and satisfaction.
• Supervise and motivate a team to execute catering events smoothly.

Skills

Contract Catering Experience

Leadership Skills

Client Relationship Management

Financial Reporting

Job description

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts. We are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager at our Motorsport site.

Location: TN163BN

Shift Pattern: 40 hours per week, predominantly Monday-Friday between 07:00-17:00 with occasional weekends and overnight when required.

Salary: £46,800 per annum + (Overnight 1.5 premium)

Key Responsibilities:

• Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas.
• Supervise a core team of 6 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events.
• Develop and sustain strong working relationships with the relevant clients at the individual business.
• Be the first point of reference for all client comments and concerns and take any necessary action.
• Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives, and service level agreements are being met.
• Ensure the site achieves the financial targets agreed with the client in line with the budget.
• Prepare, produce, and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity, and plans for the relevant site and outlining any necessary action that has been taken.
• To keep up to date with all COSHH and HACCP procedures and methods.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Onsite free car parking.
• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Unwind with us with free wellness, mindfulness, and exercise classes.
• You can share all discounts and offers with your friends and families.

Minimum Requirements: Previous experience within Contract Catering is essential.

Job Reference: com/2603/42690001/52728480/SU #Gather and Gather

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!