General Manager

Marston's PLC; Basingstoke; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Live in accommodation

Bonus schemes

Private Medical Insurance

Pension scheme with Life Assurance

Job summary

Dragonfly in Basingstoke is seeking a General Manager to lead a recently invested community pub. The role offers live-in accommodation and a salary up to £45,000 plus bonus, with a 45-hour week.

You’ll drive guest experience, revenue growth, and staff development at Dragonfly Basingstoke. Join a supportive team in a pub with CAPEX investment, a strong food and drinks offer, and opportunities for progression.

Qualifications

• Experience leading a hospitality team.
• Ability to drive sales and guest experience.
• Strong people development and coaching skills.

Responsibilities

• Care about finding, growing, and engaging your team
• Accountable for all aspects of pub operations
• Passionate about staff and customer welfare
• Innovative in increasing sales and growth
• Creating a lively and memorable guest experience

Skills

Team leadership

Customer service

People development

Sales growth

Guest experience

Job description

General Manager

Location: Basingstoke

Company: Dragonfly

Salary: Up to £45K + bonus (+ Live In)

Hours: 45hrs per week

Accommodation: Live in accommodation/ Live out allowance

• Performance based bonus, extra earning potential
• Access to relevant qualifications
• Progression opportunity
• Live in accommodation/ Live out allowance
• Performance based bonus, extra earning potential
• Access to relevant qualifications
• Progression opportunity

About the Role

We're looking for a General Manager for a recently invested community pub in Basingstoke. Salary up to £45,000 plus bonus and a generous benefits package.

Marston's is one of the UK's largest and most beloved pub chains, operating more than 1,300 pubs, bars, and hotels. We seek a great General Manager to lead the team at Dragonfly Basingstoke and drive success!

What You Get From Us

• Additional earnings potential through bonus and incentive schemes
• Employer funded Private Medical Insurance
• Pension scheme with additional Life Assurance and Group Income Protection cover
• Cheers Reward & Recognition Platform
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• On-site accommodation
• Award-winning training and development

About the Pub

Located just outside Basingstoke town centre, this family-friendly pub has recently benefited from a two-door CAPEX investment. Currently trading around £25,000 per week with an approximate 30/70 wet-to-food sales split.

The pub attracts families, local residents, and sports enthusiasts. There's an opportunity to rebuild food performance and create a more balanced, profitable business.

We seek a strong operator who can drive standards, develop food offerings, increase guest frequency, and maximize entertainment and sports propositions through local marketing and community engagement.

This is an exciting opportunity to build a thriving community pub at the heart of Basingstoke with recent investment and untapped potential. Live-in accommodation is available in the form of a 3-bedroom flat.

Qualities and Responsibilities

• Care about finding, growing, and engaging your team
• Accountable for all aspects of pub operations
• Passionate about staff and customer welfare
• Innovative in increasing sales and growth
• Creating a lively and memorable guest experience

Are We Right for You?

Our pubs range from cosy locals to pub-restaurants, serving award-winning pub classics and innovative dishes, with a strong drinks portfolio including well-known brands and craft ales.

As a General Manager, you'll enjoy challenge, security, and career progression. Support from your area manager is always available.

We value personality and authenticity, welcoming all individuals and celebrating diversity. We look forward to what we can achieve together.

Additional Information

As part of our application process, we use Lily, an AI-powered interviewing assistant, to support early screening. All hiring decisions remain made by our people.

Location

Dragonfly, Basingstoke, RG24 9AS

The Benefits

• Wellbeing: Support from the Licenced Trade Charity
• Accommodation: On-site accommodation for many roles
• Award-winning: Recognized as a top UK employer and sector leader
• Bonus: Performance-related schemes for management roles
• Salaries: Opportunity to earn competitive wages
• Long Service: Rewards for loyalty
• Food & Drink: 30% staff discount and meal deals
• Pension Scheme: Contributory schemes for salaried roles
• Private Healthcare: Available for some roles
• High Street Discounts: Online and offline offers
• Employee Discount: 30% off food & hotel stays
• Training & Development: Apprenticeships, dedicated teams, and e-learning platforms