General Maintenance Employee

gentoogroup; Sunderland; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

31 days annual leave

Early finish on Fridays

Hybrid working

Health cash plan

Private healthcare access

Pension scheme (Aviva)

Electric vehicle salary sacrifice

Enhanced family leave

Car mileage allowance

Life assurance

Job summary

Gentoo Group is recruiting a General Maintenance Employee to join our Property Maintenance team in Sunderland. The role supports repairs across the city, ensuring safe, high-quality upkeep of homes and strong customer service.

Working a 36-hour week with occasional overtime, the position offers training and development opportunities. A full UK driving licence is required and a basic DBS check will be arranged and funded by Gentoo.

Qualifications

• Full UK driving licence required.
• Experience in construction, maintenance or labouring preferred.
• Willingness to work outdoors in varying conditions.
• Awareness of health and safety requirements beneficial.

Responsibilities

• Carry out general labouring and maintenance duties, including working at height and in confined spaces.
• Support trades with repairs such as guttering, pointing and window sealing.
• Move furniture, waste and materials between homes and sites.
• Assist with damp/mould treatments and insulation works.
• Deliver good customer service through clear, respectful communication.

Skills

Driving licence

Construction experience

Adaptability

Height work

Handheld IT

Health & safety knowledge

Willingness to learn

Job description

We're a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they're proud to call home.

Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland.

If you share our passion for creating thriving communities and want to be part of something that truly matters, we'd love for you to join us and help achieve our vision.

If you have any accessibility needs or require adjustments, please let us know-we're here to support you.

We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered.

Salary

£26,747.00

Job Description

Join us and be part of a team that values excellence, collaboration, and making a real difference to our customers.

Due to a recent retirement we're recruiting a General Maintenance Employee (GME) to join Gentoo's Property Maintenance team, supporting homes across the City of Sunderland. This role plays a key part in delivering safe, high-quality repairs and maintaining the homes our customers rely on every day.

Working alongside experienced colleagues, you'll support the delivery of a responsive repairs and maintenance service. Your contribution will directly impact customer safety, comfort, and satisfaction.

Our customers are at the heart of everything we do. We're looking for people who take pride in their work, communicate clearly and respectfully, and enjoy working as part of a team to deliver great service.

This role is based on a 36-hour working week, with flexibility to support occasional overtime. We also offer training and development opportunities, helping you build your skills and progress your career with us.

A full UK driving licence is required. A basic DBS check will be arranged and funded by Gentoo.

What you will be doing

• Carry out general construction and maintenance labouring duties, including working at height and in confined spaces.
• Support trade colleagues with repairs such as gutter clearing, pointing, and window mastic replacement.
• Remove furniture, waste, and debris from homes, sites, and communal areas.
• Undertake damp and mould treatments, including mould wash-downs and warmer wall applications.
• Install loft insulation (replacements and top-ups).
• Deliver excellent customer service through clear, respectful communication.
• Respond to property damage, including spillages and flood-related debris.
• Drive, collect, and deliver materials to support team operations.

What you will bring

• A full UK driving licence.
• Experience or transferable skills relevant to construction, maintenance, or labouring work.
• A flexible, reliable approach to meeting service demands.
• Ability to work at height and outdoors in varying conditions.
• Confidence using handheld IT systems.
• Knowledge of, or willingness to learn, relevant Health & Safety requirements.
• A positive attitude towards learning and developing new skills.

Some of our great benefits include

• 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
• Early finish on Fridays
• Flexible and hybrid working.
• Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
• Access to private healthcare through the Health Cash Plan.
• Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
• Salary sacrifice electric vehicle scheme
• Enhanced family-friendly leave
• Car mileage allowance if you use your personal vehicle for business purposes.
• Life assurance cover to the value of 3 times your annual salary