General Maintenance Assistant (Drainer/Groundworker)

believe housing; North East; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Healthcare scheme

Flexible working

Inclusive culture

Annual leave 33 days

Job summary

believe housing is seeking a General Maintenance Assistant (Drainer/Groundworker) to join our Repairs Team. You will perform a variety of maintenance tasks, focusing on drainage and exterior repairs, while maintaining high safety and quality standards.

The role requires a flexible, multi-skilled approach and a strong commitment to customer satisfaction. A full UK driving licence is needed, with opportunities to grow within an inclusive workplace.

Qualifications

• Ability to work safely and deliver repairs to a high standard.
• Strong communication and teamwork skills are essential.
• A multi-skilled approach and flexibility are valued.

Responsibilities

• Investigate drainage defects and blockages.
• Clear drains, gullies, waste pipes and rainwater systems.
• Repair or replace pipework, channels and manhole components.
• Undertake fencing repairs and exterior maintenance.
• Work a wide range of minor repairs with a can-do attitude.

Skills

Communication skills

Teamwork

Tools

UK driving licence

Job description

We’re on the lookout for a General Maintenance Assistant (Drainer/Groundworker) to join the believe housing team.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

About the role

To ensure the Property Repairs Team is developed as a flagship service that is great, consistent and modern. You will be required to demonstrate relevant trade skills and knowledge through the provision of a high-quality service achieving recognised industry and believe housing standards.

To deliver a first class, effective, customer orientated service to internal and external stakeholders whilst maximising high standards of health and safety, performance and value for money. All aspects of the role will be undertaken using a multi skilled approach to complement our right first-time ethos.

The successful candidate will be able to take on a wide range of minor repairs, including but not exhaustive of:

Drainage

• Investigating drainage defects and blockages


• clearing drains, gullies, waste pipes and rainwater systems


• safely excavating around underground services; repairing or replacing pipework, channels, gullies, traps, inspection chambers and manhole components


• testing completed repairs; reinstating paths, paving, concrete and soft landscaping; reporting defects requiring specialist follow-on work.


• Undertake fencing repairs and part replacements


• maintaining property exterior, including path repairs, gully clearances and minor pointing to brickwork


• undertake all aspects of the role, in a way that is agile and flexible


• adopt a multi-skilled whole job approach to completing repairs, that achieves believe housing and recognised industry standards of compliance, quality, and customer satisfaction


• take responsibility and ownership for individual performance, productivity and high standards of work ensuring a positive ‘can-do’ attitude


• operate ICT hardware and systems in line with protocols, in an effective and efficient way, receiving and updating accurate and relative information when required and in real time


• full UK driving licence will be required.

General Maintenance Assistants should be able to work safely and efficiently, follow our safety procedures, and work well as a team or independently. They should also have good communication skills and be able to interact well with co-workers.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £31,739 per annum and:

• Up to 33 days annual leave, plus four volunteering days


• access to our healthcare scheme


• flexible working that supports your wellbeing


• a positive, inclusive culture where growth and development are genuinely encouraged.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Lucy Hunter Repairs Team Leader at [e-mail].

• Closing date for applications is 11.59pm on Tuesday, 8 September 2026


• All applicants must go through our website.