General Cleaner

National Trust; Torpoint; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places (y

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust's Antony House in Torpoint is seeking a General Cleaner. The role covers cleaning and presentation of indoor and outdoor spaces, with part-time hours across the year. You’ll work to high standards and support visitor experience while adapting to seasonal schedules.

Based at Antony House, applicants should be prepared for a home-like historic property, with annualised hours and a pro-rata salary. Training and uniform are provided where applicable.

Qualifications

• Experience delivering friendly service to visitors or customers.
• Ability to work as part of a team and on own initiative.
• Strong organisation and adaptability.
• Willingness to learn new skills and follow processes.

Responsibilities

• Assist with day-to-day cleaning and presentation of National Trust buildings and outdoor spaces.
• Perform cleaning, sweeping and litter-picking, inside and outdoors, to high standards.
• Provide excellent customer service and be flexible to changing duties and schedules.

Skills

Customer service

Team player

Organised

Flexible

Willing to learn

Job description

Summary

We're looking for a General Cleaner with the practical skills and eye for detail to keep Antony House in excellent condition and running smoothly for all the people who visit.

Salary

£4,768.50 pro rata (FTE £24,682.50 per annum)

Contract

Permanent

Hours / Working Pattern

Part-time, 374 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Antony is still a lived in family home, because of this Antony is only open to the public from April to October each year. During this time, we're mainly open on Tuesdays, Wednesday and Thursdays, Bank Holidays, Sundays from the end of May to the end of August as well as occasional other days. On these days we open to visitors from 12noon - 5pm.

Generally, you will work 4 hours once a week on a Monday all year round. You will then work 2 hours each day ahead of Antony opening to ensure we are ready to welcome visitors between April - October. There is flexibility on whether this is completed the evening before, or the morning before Antony opens to visitors. There is also flexibility built in to allow additional cleans to happen ahead of opening at the start of the year, and during busy events.

Working location

This role is based at Antony House, located in Torpoint, Cornwall. Due to its location, it's likely you will need your own transport to get to Antony - although you can reach us on foot from Torpoint, and a bus stop is located around 10 minutes away.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What It's Like To Work Here

Antony House is part of the Tamar Valley Property Group, which includes Buckland Abbey in Devon and Cotehele in Cornwall.

Antony is still home to the Carew Pole Family and tells the story of a family who became caught up in the extraordinary events of the English Civil War and is believed to be one of the finest surviving Queen Anne buildings in the West Country. The Repton-designed landscape garden has sweeping views, including a formal garden with topiary and modern sculptures.

What you'll be doing

You'll be helping with the day-to-day cleaning and presentation of the National Trust's buildings and outdoor spaces.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors, form a core part of this role. You'll aim for the highest standards of customer service everywhere you look after.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Antony, Antony House, Torpoint, PL11 2QA

Documents

General Cleaner - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date

13th September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.