General Catering Assistant

WSH Group; Peterborough; On-site; GBP 25,000 - 29,000; Full time

Job summary

BaxterStorey in Peterborough is hiring a full-time hospitality team member. You will greet customers, take orders, serve food and drinks, and maintain high standards of cleanliness.

You will handle the POS, cash, and card transactions, support kitchen staff, and ensure health and safety regulations are followed. Desirable qualifications include a Level 2 Food Safety qualification and a UK driving licence.

Qualifications

• Customer-facing hospitality experience preferred.
• Cash handling and POS experience.
• Knowledge of hygiene standards and health & safety.

Responsibilities

• Greet customers warmly and create a welcoming atmosphere.
• Take orders accurately and efficiently.
• Serve food and beverages promptly with attention to detail.
• Handle customer complaints in a professional manner.
• Process orders using the POS system and handle cash/カード transactions.
• Set up dining areas before opening and maintain cleanliness throughout service.
• Monitor stock and assist in inventory checks with management.
• Collaborate with kitchen staff to ensure timely delivery of orders.
• Adhere to COSHH regulations and use protective equipment when handling chemicals.
• Maintain personal cleanliness and follow health and safety standards.

Skills

Customer service

Cash handling

POS system

Teamwork

Hygiene standards

Education

Level 2 Food Safety Qualification

Job description

Full Time: 37.5 hours per week and 4 on 4 off 22.25 hours per week

Salary: £13.00 per hour

Location:Amazon EUK5 and EUK1 Peterborough PE2 9FT

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Come be a part of the food revolution!

Job Description

• Greet customers warmly and create a welcoming atmosphere.
• Take orders accurately and efficiently.
• Serve food and beverages promptly, maintaining a high level of attention to detail.
• Handle customer complaints and resolve issues in a professional and courteous manner.
• Utilize the point-of-sale system to process orders accurately.
• Handle cash, credit card transactions, adhering to cash handling procedures.
• Set up tables, chairs, and other dining areas before opening and arrange them appropriately.
• Clean and sanitize tables, counters, and service areas regularly.
• Ensure the café's cleanliness and tidiness by sweeping, mopping, and taking out rubbish.
• Monitor and restock condiments, napkins, cutlery, and other supplies as needed.
• Assist in monitoring inventory levels and report any shortages to the management.
• Work closely with the kitchen staff to ensure timely and accurate food delivery.
• Communicate effectively with team members to ensure smooth operations.
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellent interpersonal skills and adaptability in a fast-paced environment.
• Assist team members when needed, such as running food or drinks to tables during busy periods.
• Maintain a positive work environment by fostering teamwork and cooperation.
• Adhere to food safety and hygiene regulations to maintain a safe environment.
• Follow proper hand hygiene procedures and maintain personal cleanliness.
• Ensure the café is compliant with health and safety standards at all times.

Qualifications

• Full, UK driving licence(Desirable)
• Level 2 Food Safety Qualification(Desirable)

Additional Information

Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.