General Catering Assistant

WSH Group; Blandford Forum; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Generous Time Off

Pension Contributions with Extra Spice

Life Assurance

Comprehensive Family Leave Benefits

Free Food and Drink on Shift

EAP / Mental Health Support

Pre-Employment Screening

Annual Team Awards

Job summary

Holroyd Howe is a specialist school catering provider partnering with Milton Abbey School to deliver freshly prepared, nutritious meals. The role supports Catering Supervisors and Chef Managers in all aspects of food service, including payments and stock control, with a strong emphasis on health and safety.

You will be part of a team that upholds zero-harm culture, with opportunities for training and development while supporting service across Servery, Retail, Hospitality, and Functions.

Qualifications

• Customer Care and Customer Service experience, preferably in a catering environment.
• Problem solving skills and ability to see the end goal.
• Ability to use and understand Cash, EPOS and Cashless systems.
• Previous responsibility for stock and cash management control.
• Able to work independently.
• Level 2 Food Safety Qualification is desirable.

Responsibilities

• Assist Chef’s and Front of House Manager in the preparation and cooking of food.
• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required.
• Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
• Ensure all food safety standards are followed and HACCP processes maintained.
• Participate in ongoing professional development and training as needed.

Skills

Customer care

Cash handling

Teamwork

Flexible hours

Education

Level 2 Food Safety

Job description

"At Holroyd Howe we specialise in providing freshly prepared, nutritious food exclusively to independent schools and colleges. We pride ourselves on getting to know those we feed and becoming part of the school community. As a Founder-led business, we are passionate about food, nurturing our people and building long-lasting client relationships. Our bespoke services are crafted to match the unique culture and individual needs of our schools. The recipe for our unique catering service is simple. Take a handful of locally sourced, seasonal ingredients, a dash of creativity, a big pinch of training and mix with talented people."

Milton Abbey School is a privateschool for day and boarding pupils in the village of Milton Abbass, near Blandford Forumin Dorset.It has 224 pupils as of September2023,in five houses: Athelstan, Damer, Hambro, Hodgkinson and Tregonwell.The school was founded in 1954 and is co-educational.

The school has facilities that include a golf course, a 15th-century dining hall, an Abbey chapel that can be traced back to the 10th century

Job Description

You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required.

With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.

Key Areas of Responsibility:

• Assist Chef’s and Front of House Manager in the preparation and cooking of food
• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required.
• Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.
• Embrace and actively participate in the Zero Harm culture.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

• Ability to work as part of a team
• A flexible approach to working hours
• Be supportive of colleagues

Nurture

• Keen to learn on the job
• Hold Food Safety Level 2 (or be able to achieve on appointment)

Pride

• Be honest and trustworthy

Skills/Knowledge/Experience Required:

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder and HPC Contract to our consumers and clients.
• Problem solving skills, ability to see the‘end game’ and work around particular hurdles placed at short notice.
• Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.(Desirable)
• Previous responsibility for stock and cash management control (Desirable)
• Able to work independently

Qualifications

• Level 2 Food Safety Qualification (Desirable)

Additional Information

Employee Benefits Menu

Generous Time Off

Savour a well-balanced blend of work and personal time with our generous annual leave allowance

Pension Contributions with Extra Spice

Life Assurance

Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence

Comprehensive Family Leave Benefits

When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.

Free Food and Drink on Shift

Enjoy a daily free meal/drink so you can fuel up and stay energised.

Employee Assistance Programme (EAP)/Mental Health First Aiders

Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips – a full menu of support options

Christmas Shutdown

Relax during the festive period whilst the operation is closed between Christmas and New Year – a rarity for the Hospitality industry

Learning, Development and Apprenticeship Opportunities

Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.

Access to Occupational Health

As a perk of being part of the HPC project, you will have access to Health Partners, the UK’s leading provider of workplace health services

Refer a Friend Scheme

Use our employee referral programme and benefit financially by adding people from your professional network to our workforce.

Long Service Awards

Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries

Annual Team Awards

we honour the outstanding contributions and achievements of our team. It’s our way of saying cheers to you!

This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.

Pre-Employment Screening

You must be able to provide in date photographic ID and their right to work in the UK