General Assistant - Rustington

Thomas Franks Ltd; Arundel; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free meals on duty

On-site parking

Weekly training & development

Employee assistance programme

Cycle to work scheme

Career progression opportunities

Job summary

Thomas Franks Ltd in Rustington, West Sussex, offers a 52-week contract with 7-day operations. Join a team delivering breakfast to night service with strong emphasis on food quality and hospitality. Roles include full/part time or casual contracts, with on-site parking and a free meal on duty.

You will work morning to evening shifts, support the team, and help ensure high standards of hygiene and customer service for a busy catering environment.

Qualifications

• Hold a Level 2 Food Hygiene qualification and demonstrate good hygiene practices.
• Strong verbal and written English for customer service and team communication.
• Experience in fast-paced catering or bar/food service preferred.

Responsibilities

• Serve customers and replenish stocks during service periods.
• Prepare, set up, serve, clear and store food, beverages and equipment.
• Maintain cleanliness, hygiene and safety standards in all service areas.
• Support events with function setup and bar coverage as needed.
• Assist with waste management and keep areas ready for service.

Skills

Teamwork

Listening skills

Initiative

Personal presentation

Food hygiene certificate

Customer service

Education

Food Hygiene Level 2

Job description

A well-appointed rehabilitation centre in Rustington, West Sussex. Catering for an average of 50 customers daily. We offer breakfast, lunch and night service at this location. There is a good amount of hospitality. This is a 52 week contract which operates 7 days a week. The shifts range from morning to evening shifts. Contracts can be either full time, part time or casual. Additional benefit to this location is free on site parking along with a free meal on duty.

Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to work evening and/or weekend for functions and bar cover.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
  You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.,

Candidate Attributes

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Previous bar and barista work is preferred

About Thomas Franks

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Right to Work

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity & Inclusion

Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.