General Assistant - Part Time

JD GROUP; Cwmbran; On-site; GBP 12,000 - 18,000; Full time

Job summary

JD Gyms is expanding across the UK and seeks a dedicated cleaner to uphold exceptional cleanliness and create a welcoming environment for members and staff. You will follow Health and Safety policies and maintain brand standards throughout the club.

With strong interpersonal and communication skills, you will deliver friendly service, work as part of a team, and be proactive in safety checks and daily duties, ensuring the gym remains a top-quality, safe space for all members.

Qualifications

• Strong interpersonal skills with attention to detail.
• Commitment to delivering excellent member service.
• Experience in a customer-facing or cleaning environment is advantageous.
• Effective communication to build relationships with members and colleagues.
• Ability to work as part of a team and independently.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms brand standards across the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report defects to keep building and equipment safe.
• Maintain high cleanliness standards in the gym.
• Uphold professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives and training.
• Undertake other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Member service

Communication skills

Teamwork

Independent work

Customer-facing experience

Job description

Role overview

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills and Experience

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.