General Assistant/Hospitality Assistant

BM Caterers; London; On-site; Full time

Job summary

A leading catering company in London seeks a General Assistant/Hospitality Assistant to provide exceptional customer service and ensure food safety standards. The successful candidate will work 40 hours per week, enjoying benefits like a day off for their birthday and monthly masterclasses with renowned chefs.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at retail and leisure outlets

Cycle-to-work scheme

Freedom Friday - paid day off to volunteer

Free lunch every workday

Access to Mental Health Charter App 24/7

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave for supporting loved ones

Qualifications

• Previous customer service experience is essential.
• Food Safety Level 2 and Health & Safety Level 2 certificates required.

Responsibilities

• Monitor cleanliness and stock levels in dining areas.
• Provide prompt service and gather customer feedback.
• Follow food safety and health & safety procedures.

Skills

Customer Service

Communication

Attention to Detail

Merchandising

Education

Food Safety Level 2

Health & Safety Level 2

Job description

General Assistant/Hospitality Assistant, London

We’re a multi award-winning contract catering company, serving over 45,500 satisfied customers daily. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This is a position to work as a General Assistant/Hospitality Assistant, 40 hours per week.

Pay rate: £13.85 per hour.

Responsibilities:

• Monitoring counters and chillers to ensure cleanliness, stock levels, and presentation in line with our six principles.
• Regularly checking restaurant areas for cleanliness and attention to detail.
• Providing prompt and efficient service, listening carefully, and following instructions from your manager.
• Confident communication with customers, gathering feedback, and reacting to their needs to ensure positive experiences.
• Following food safety and health & safety procedures, holding Food Safety Level 2 and Health & Safety Level 2 certificates.
• Previous customer service experience, good merchandising skills, and till experience.

Benefits include:

• An annual day off for your birthday.
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses from levels 2 to 7.
• Discounts and cashback at retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer.
• Free lunch every workday.
• Access to Mental Health Charter App 24/7.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave for supporting loved ones.

Explore all benefits and more by visiting BM Caterers website.