General Assistant/ Barista

BaxterStorey; Shepperton; On-site; GBP 40,000 - 60,000; Full time

Job summary

BaxterStorey is seeking a passionate General Assistant to join their team at a prestigious movie studio in Shepperton. The role involves serving food and beverages, providing exceptional customer service, and maintaining hygiene standards. With a focus on collaboration and inclusivity, this position offers a supportive environment for personal and professional growth.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 weeks’ enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts on high street shops, holidays & cinema

Qualifications

• Previous experience in a similar role, especially in food service, is a plus.
• Aligns with BaxterStorey core values.

Responsibilities

• Serve food and beverages to guests in a friendly and professional manner.
• Provide excellent customer service by being attentive to guest needs.
• Collaborate with colleagues to ensure smooth operations.

Skills

Passion for food

Customer service

Teamwork

Solution-oriented

Food safety knowledge

Job description

Company Description

Prestigious Movie Studios in Shepperton, brand new facility

£12.39 per hour

Contract: 30h per week (Monday-Friday)

Overtime available

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks’ enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts on high street shops, holidays & cinema via Perkbox app
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Are you passionate about providing genuine hospitality and impeccable service? Do you enjoy working collaboratively in a friendly, professional, and efficient manner? If yes, then this role is for you. At BaxterStorey, we believe every interaction creates a lasting impression. We’re excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We value our people highly. As a team member, you'll be supported in an inclusive environment that promotes growth and celebrates diversity. We invest in your development through ongoing training to help you thrive, and we ensure a good work-life balance, because we believe people perform best when they can take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences and enjoys working in a harmonious, collaborative team, we would love to hear from you!

Job Description

• Serve food and beverages to guests in a friendly and professional manner, ensuring their needs are efficiently addressed
• Provide excellent customer service by being attentive and responsive to guest needs, questions, and concerns
• Collaborate with colleagues to ensure smooth operations and contribute to an inclusive and safe working environment
• Comply with health and safety regulations and specific food service guidelines
• Maintain cleanliness and hygiene standards in kitchen and dining areas

Qualifications

• Passion for food and/or customer service
• Enjoy working within a collaborative and inclusive team environment
• Ability to adapt to challenges with a solution-oriented approach
• Previous experience in a similar role, especially in food service, is a plus
• Knowledge of food safety and sanitation practices
• Aligns with BaxterStorey core values

Additional Information

For nearly 20 years, we’ve created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring each customer receives the hospitality experience they deserve.

We seek the brightest and best to join us. We will support you in creating your hospitality legacy and building a career you can be proud of.

Our focus on people means we always strive to develop our team’s careers. Learning is a core part of your experience with us. Join us and be part of the food revolution!

BaxterStorey Values:

• Always Visionary: Strive for better, lead the way, blaze your own trail
• Wholeheartedly Positive: Be upbeat, motivating, and inspiring
• Creatively Collaborative: Embrace differences, work together to improve
• Forever Conscious: Protect the planet and support local communities

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you’re motivated and eager to learn, we can develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees, regardless of age, ability, gender identity, sexual orientation, race, religion, or socio-economic background.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) and aims for our workforce to be truly representative of society, where each employee feels respected and able to give their best. We aspire to set the standard for an inclusive culture in hospitality.

Join us and bring your unique perspective to our team.