General Assistant (10 hours p/w)

GLL; Great Missenden; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Discounted gym membership

Health assurance

Learning & development

Pension schemes

Career progression opportunities

Job summary

GLL is recruiting General Assistants to join Prestwood Gym & Fitness Centre on a 10-hour-per-week rota over two weeks. Shifts include Monday and Thursday evenings plus weekend mornings, with full training provided.

The role focuses on safety, cleanliness and delivering an exceptional customer experience, requiring a can-do attitude and a strong work ethic. We value flexibility, reliability and teamwork.

Qualifications

• Great attention to detail and a strong work ethic.
• Flexibility and reliability are important for customer service.
• Full training on front of house systems and cleaning tasks provided.

Responsibilities

• Maintain a positive image of the centre for customers and the public.
• Prepare areas and equipment for events/activities as appropriate.
• Monitor equipment and report faults to the Manager.
• Ensure equipment safety checks and cleanliness.
• Ensure equipment is used safely and is fit for purpose.
• Maintain high standards of cleanliness at all times.
• Promote the facility to retain customers and encourage new users.

Skills

Attention to detail

Customer service

Team player

Punctuality

Reliability

Job description

GLL is looking for General Assistants (10 hours per week over a 2 week rota) to join the team at Prestwood Gym & Fitness Centre.

Rota will be: Week 1 = Mondays and Thursdays 5.15pm to 9.45pm; Week 2 = Saturdays 7.45am to 1.45pm and Sundays 7.45am to 12.45pm

General Assistantswill be the sort of people who have great attention to detail and a strong work ethic. Ourgeneral assistant role is mainly focussed on ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience. This role requires individuals to clean equipment and facilities to a high standard.

Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Full training on our front of house systems will be provided as well as for the cleaning tasks required.

What you need:

• A can-do attitude
• A real focus on customer service.
• Passion and personality
• A strong work ethic
• Be a great team player

What you’ll do:

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
• To prepare areas and equipment for events / activities as appropriate.
• To carry out routine monitoring of equipment, bringing to the attention of the Manager any faults in line with company procedures.
• Responsible for equipment safety checks, customer supervision and equipment cleanliness.
• To ensure that all equipment is used in a manner consistent with safe working practice.
• To ensure that equipment is fit for purpose prior to customers being allowed to make use of.
• To ensure excellent standards of cleanliness at all times.
• To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the facility.

As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:

• A Values driven organisation
• Learning & development to support career development
• Good Pension schemes
• Discounted gym membership for you and your partner.
• A full time permanent position– Change accordingly
• Industry leading rates of pay
• opportunity to join the GLL Society and have a say in how we are run plus associated social events
• Exclusive discounts on our villas in Portugal
• Exclusive discounts on our Ski chalets in Bulgaria
• Health assurance
• Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
• Discounts across thousands of retailers (GLL Extras)
• 25% off Red Letter Days
• 25% off Buy A Gift
• 20% off GLL spa experience treatments and associated products.
• Ride to work scheme
• Free eye tests and discounted glasses

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

We are an inclusive employer. We seek and welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications and location.