General Assistant

KELLAWAY BUILDING SUPPLIES; West of England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

33 days holidays

Group pension scheme

Free life insurance

Cycle to work

Job summary

Kellaway Building Supplies is hiring a General Assistant at the Horfield Branch to support customers on the shop floor and manage telephone orders. You will pick, load, unload deliveries, move stock, and assist with stock control and merchandising.

Our team offers training, a supportive environment, and clear progression. A strong focus on service, accuracy, and efficiency helps us serve both internal and external customers.

Qualifications

• Experience in customer service is advantageous.
• Ability to handle multiple tasks and maintain accuracy.

Responsibilities

• Assisting customers with queries
• Taking and processing customers' telephoned orders
• Picking orders and loading/unloading vehicles
• Moving and arranging stock manually and with lifting equipment
• Receiving stock onto the computer system
• Merchandising stock displays
• Driver cover duties and delivering to customers with strong service

Skills

Customer service

Stock handling

Communication

Job description

Join Our Team as a General Assistant at Kellaway Building Supplies - Horfield Branch!

• Assisting customers with queries
• Taking and processing customers telephoned orders
• Picking orders and loading and unloading vehicles
• Moving and arranging stock both manually and using mechanical lifting equipment
• Receiving stock on to the computer system
• Merchandising - stock displays, etc.
• Driver cover duties, providing efficient deliveries to customers both internal and external with a high level of customer service

Why Join Us?

At Kellaway Building Supplies, we believe in nurturing our employees and providing them with the tools they need to succeed. If you're looking for a dynamic and supportive work environment with plenty of opportunities for growth, we would love to hear from you!

About Us:

At Kellaway Building Supplies, we strive to be the Merchant of Choice for our employees. We achieve this through a strong culture of safety, recognition, and rewarding dedication. As part of the ambitious Kellaway Group, we are committed to growth and offer numerous development opportunities at all levels.

What We Offer:

• Competitive Salary: £26,436.80 + monthly performance bonus and overtime pay
• Generous Holidays: 33 days (including bank holidays) with an additional buy and sell scheme
• Comprehensive Benefits:
  • o Contractual sick pay
  • o Group pension scheme
  • o Free life insurance
  • o Cycle to work scheme
  • o Provided uniform & PPE
  • o Employee Assistance Programme with:
    • o Unlimited 24/7 Remote GP appointments
    • o Unlimited Mental Health Support
    • o Bereavement Counselling
    • o Physiotherapy consultations
    • o Medical Second Opinion
    • o Financial and Legal Support
    • o Wellbeing Content and Assessments
    • o 1-2-1 Lifestyle Coaching sessions
    • o Savings and Discounts
• Career Growth: Full training, coaching, and extensive opportunities for career development

Your Role:

• Serving customers quickly and efficiently