General Assistant

Thomas Franks Ltd; Warminster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Free parking on site

Cycle to work scheme

Volunteer leave – up to one day per yr

Job summary

Thomas Franks Ltd in Warminster is seeking a General Assistant for a full-time role at our school site. You will be part of a fast-paced catering team, serving meals, maintaining hygiene standards, and supporting events. Previous catering experience is ideal, with a focus on teamwork, reliability, and customer service.

We offer a 40-hour week with shifts over 5 days, meals on duty, and free parking. Previous food hygiene training is preferred but not essential as training is provided.

Qualifications

• Hold a Level 2 Food Hygiene qualification; training provided.
• Good spoken and written English.
• Experience in customer and/or food preparation environments preferred.
• Impeccable personal presentation, hygiene and conduct.

Responsibilities

• Support the team with serving customers, replenishing stocks, and cleaning.
• Prepare service areas for daily meal service.
• Set up, serve, clear, clean, and store food, beverages or equipment for events.
• Prepare basic food for sale, following hygiene and safety standards.
• Restock consumables and assist during service to ensure top customer service.

Skills

Teamwork

Customer service

Flexibility

Reliability

Education

Level 2 Food Hygiene

Job description

Warminster

Contract: Full Time,Permanent

Salary: £12.94

Hours: 40 per week

A co-educational private boarding and day school in Warminster, Wiltshire for pupils aged three to eighteen. The schools consists of a Pre-Prep, prep and senior school, catering for around 400 students with a core offer of breakfast, lunch and dinner with some hospitality. As this is a boarding school, it operates 7 days a week and shift patterns are 5 over 7 with closure at Christmas. We have a few vacancies with some roles which may be term time whilst others will be a full 52 week contract. Additional benefits at this location are free parking on site and meals included.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Warminster.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key Responsibilities

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You Will Have The Following Skills

• Team working abilities, listening skills, the ability to work on your own initiative, impeccable personal presentation, hygiene and behaviour to others, food hygiene certificate preferred but training provided
• The ability to be adaptable and be flexible as necessary, being reliable, honest and able to demonstrate an open attentive approach to customer service
• Willingness to learn new skills and take some responsibility
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / Competencies

• Hold a level 2 Food Hygiene qualification, although training given
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About Us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.