General Assistant

BaxterStorey Limited; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ein innovatives Unternehmen im Gastgewerbe sucht einen General Assistant, der leidenschaftlich für herausragenden Kundenservice ist. In dieser Rolle sind Sie dafür verantwortlich, Speisen und Getränke freundlich zu servieren und sicherzustellen, dass die Gäste eine unvergessliche Erfahrung machen. Sie werden Teil eines dynamischen Teams, das Wert auf Zusammenarbeit und ein positives Arbeitsumfeld legt. Mit umfangreichen Schulungs- und Entwicklungsmöglichkeiten unterstützt das Unternehmen Ihre berufliche Entfaltung. Wenn Sie ein Teamplayer sind, der sich für hervorragende Gastfreundschaft begeistert, freuen wir uns auf Ihre Bewerbung.

Benefits

28 Tage Urlaub

Geburtstag frei

Kostenlose Mahlzeiten während der Schichten

Bespoke Schulungs- und Entwicklungsmöglichkeiten

Pension und Lebensversicherung

Mitarbeiterrabatte

Zugang zu einem Mitarbeiterhilfeprogramm

Fahrrad-Leasing-Programm

Qualifications

• Leidenschaft für Kundenservice und Gastronomie.
• Erfahrung in einem kollaborativen Teamumfeld.

Responsibilities

• Servieren von Speisen und Getränken an Gäste.
• Bereitstellung exzellenten Kundenservices während des gesamten Kundenbesuchs.
• Einhaltung von Gesundheits- und Sicherheitsvorschriften.

Skills

Kundenservice

Teamarbeit

Anpassungsfähigkeit

Lebensmittelsicherheit

Education

Erfahrung in der Gastronomie

Job description

General Assistant - Barista & Front of House

Monday - Friday

35 hours per week

Southampton

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

• Have a contagiouspassion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.