General Assistant

Holroyd Howe; Malvern Wells; On-site; GBP 18,000 - 23,000; Full time

Job summary

Holroyd Howe is seeking a dedicated catering assistant to keep kitchens and dining areas clean and welcoming, while delivering friendly, efficient service to pupils and staff. You will support the team during service, maintain high hygiene standards, restock counters, and help exceed customer expectations.

GCSEs and clear communication are preferred, with training and safeguarding procedures in place. This role is based in schools and requires a proactive, approachable attitude to ensure smooth

Qualifications

• GCSE level education with good written and verbal communication.
• Ability to follow hygiene and safety procedures.
• Willingness to learn and follow company guidance.

Responsibilities

• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek knowledge of food items sold and keep areas and service counters clean and fully stocked.
• To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures.

Skills

Customer service

Hygiene awareness

Food safety basics

Teamwork

Education

GCSEs

Job description

Job Description

• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.

Qualifications

Educated to GCSE levels, with good undertsanding of written and verbal commuincation

Additional Information

• To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures at all times.
• To attend all health and safety training courses as required.
• To rigorously follow the unit cleaning schedules.

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

IND3