General Assistant

Holroyd Howe; Malvern Wells; On-site; GBP 18,000 - 24,000; Full time

Job summary

Holroyd Howe is recruiting for a customer-focused catering assistant to support food preparation and maintain clean, welcoming dining areas in a school environment.

You will interact with students and staff, ensuring quick, hygienic service and stock levels while upholding safety policies. Training in hygiene and safety is provided and regular duties include keeping surfaces clean and assisting in service periods.

Qualifications

• Educated to GCSE levels, with good undertsanding of written and verbal commuincation
• To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures at all times.
• To attend all health and safety training courses as required.
• To rigorously follow the unit cleaning schedules.

Responsibilities

• To assist in the preparation of food and snacks.
• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.

Skills

Customer service

Hygiene awareness

Team player

Communication

Education

GCSE level education

Job description

Job Description

• To assist in the preparation of food and snacks.
• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.

Qualifications

Educated to GCSE levels, with good undertsanding of written and verbal commuincation

Additional Information

• To adhere to the company’s Hygiene, Health and Safety and Environmental policies and procedures at all times.
• To attend all health and safety training courses as required.
• To rigorously follow the unit cleaning schedules.

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.

This appointment is offered on the return of satisfactory professional references.