General Assistant

WSH Group; Bromsgrove; On-site; GBP 18,000 - 24,000; Full time

Job summary

Holroyd Howe is seeking a Catering Assistant to support the preparation, service and presentation of meals for pupils, staff and visitors at a school site in the UK. You will help maintain high standards of cleanliness and food hygiene while contributing to allergen controls and safe service throughout the day.

The role requires a flexible, friendly approach, excellent customer service, and the ability to work as part of a team.

Qualifications

• Experience in contract catering or high-volume catering is preferred.
• Good Health & Safety knowledge.
• Flexible with a can-do attitude and customer-focused.
• Enthusiastic and energetic.
• Strong organisational skills.
• Excellent attention to detail.
• Team player who enjoys working with others.
• Strong customer service skills.
• Flexible approach to work.

Responsibilities

• Support the preparation, service, and presentation of food to a high standard.
• Maintain cleanliness and hygiene across kitchen and service areas.
• Assist with food labelling, temperature checks, and allergen controls.
• Provide excellent customer service to pupils, staff, and visitors.
• Set up and clear service areas, ensuring smooth day-to-day operations.
• Follow all food safety, health & safety, and safeguarding procedures.
• Contribute to hospitality events and occasional out-of-hours functions.
• Accountability for following and championing allergen controls.

Skills

Customer service

Team player

Attention to detail

Organisation

Flexible

Positive attitude

Communication skills

Job description

Job Description

• Support the preparation, service, and presentation of food to a high standard
• Maintain cleanliness and hygiene across kitchen and service areas
• Assist with food labelling, temperature checks, and allergen controls
• Provide excellent customer service to pupils, staff, and visitors
• Set up and clear service areas, ensuring smooth day-to-day operations
• Follow all food safety, health & safety, and safeguarding procedures
• Contribute to hospitality events and occasional out-of-hours functions
• Accountability for following and championing allergen controls

Qualifications

• Ideally have experience working within contract, or high-volume catering
• Possess a good Health & Safety knowledge
• Flexible with a can-do attitude, customer-focused
• Fun and enthusiastic
• Have excellent organisation skills
• Demonstrate great attention to detail
• Be a team player and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.